Bike Shop Sales Associate

Jenson USACorona, CA
$18 - $18Onsite

About The Position

Located in Corona, we are a retailer of all things bike – mountain, road, e-bike, you name it. Our product offering makes for a unique work environment. Our Retail Team is the primary link between Jenson USA and our customers. You can expect an easy-going, welcoming and flexible atmosphere with good people. Applicants for this position should have a strong interest and passion for bicycles, as well as prior sales experience inside the bicycle or lifestyle industry or expertise from a similar industry. Jenson USA maintains retail-focused operating hours; Saturday/Sunday work will be regularly scheduled.

Requirements

  • High School Diploma or GED equivalent
  • Cycling background and passion
  • Strong verbal and written communication skills
  • Basic arithmetic skills for cash handling.
  • Energetic, enthusiastic, positive attitude
  • Tech savvy skills include Microsoft Office and POS system
  • The ability to work under pressure
  • Results oriented with the ability to prioritize and handle multiple tasks
  • Adaptability - Demonstrates flexibility with change.
  • Organization – Effectively manages time and the workspace. Balances conflicting priorities to manage workflow, ensure completion of essential projects and meets critical deadlines.
  • Proactive Anticipation of Needs – Addresses problems and acts to prevent them. Utilizes analytical skills and broad understanding of the business to effectively interpret needs.
  • Communication – Listens to understand the needs; speaks with confidence using clear and concise language, produces well thought-out professional correspondence that is free from grammatical and spelling errors.
  • Service Oriented – Interacts professionally with leaders, clients, vendors and team members. Promptly responds to requests with accuracy and a courteous demeanor.
  • Team Player – Works as a competent member of the team, willing to provide back-up support for others.
  • Computer/Technical Savvy – Is proficient in using standard office equipment. Demonstrates advanced proficiency by adapting to new technology and easily acquiring new technical skills.
  • Judgement – Exhibits sound judgement and the ability to make reasonable decisions in the absence of direction. Swiftly refers problems/issues to the appropriate person when necessary.
  • Initiative – Works effectively while asking for direction when needed.

Nice To Haves

  • Prior sales experience inside the bicycle or lifestyle industry or expertise from a similar industry.

Responsibilities

  • Greet and assist customers in a friendly and professional manner.
  • Provide advice on bike selection, sizing, and accessories.
  • Demonstrate in-depth knowledge of various bicycle types, brands, and features.
  • Assist customers in test rides and help them make informed purchase decisions.
  • Process sales transactions accurately and efficiently.
  • Keep track of inventory levels and assist in restocking shelves.
  • Monitor product trends and recommend adjustments to the product mix.
  • Assist in receiving and organizing new merchandise transfers from main warehouse.
  • Maintain a clean and organized sales floor and service area. This includes dusting, sweeping, mopping and cleaning bathrooms.
  • Ensure that all tools and equipment are in good working order.
  • Collaborate with team members to create an inviting and customer-friendly atmosphere.
  • Educate customers on proper bike maintenance and care.
  • Offer tips and advice on cycling safety and best practices.
  • Answers incoming customer inquiries through chat, email, and phone as needed.
  • Ability to lift, push, and pull up to 50 pounds.
  • Ability to work an 8-hour shift on feet.
  • Other duties and special projects as the business needs require.

Benefits

  • Flexible atmosphere
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