Bike Shop Sales Associate

Jenson USA•Corona, CA

9d•$18 - $18•Onsite

About The Position

Located in Corona, we are a retailer of all things bike – mountain, road, e-bike, you name it. Our product offering makes for a unique work environment. Our Retail Team is the primary link between Jenson USA and our customers. You can expect an easy-going, welcoming and flexible atmosphere with good people. Applicants for this position should have a strong interest and passion for bicycles, as well as prior sales experience inside the bicycle or lifestyle industry or expertise from a similar industry. Jenson USA maintains retail-focused operating hours; Saturday/Sunday work will be regularly scheduled.

Requirements

High School Diploma or GED equivalent
Cycling background and passion
Strong verbal and written communication skills
Basic arithmetic skills for cash handling.
Energetic, enthusiastic, positive attitude
Tech savvy skills include Microsoft Office and POS system
The ability to work under pressure
Results oriented with the ability to prioritize and handle multiple tasks
Adaptability - Demonstrates flexibility with change.
Organization – Effectively manages time and the workspace. Balances conflicting priorities to manage workflow, ensure completion of essential projects and meets critical deadlines.
Proactive Anticipation of Needs – Addresses problems and acts to prevent them. Utilizes analytical skills and broad understanding of the business to effectively interpret needs.
Communication – Listens to understand the needs; speaks with confidence using clear and concise language, produces well thought-out professional correspondence that is free from grammatical and spelling errors.
Service Oriented – Interacts professionally with leaders, clients, vendors and team members. Promptly responds to requests with accuracy and a courteous demeanor.
Team Player – Works as a competent member of the team, willing to provide back-up support for others.
Computer/Technical Savvy – Is proficient in using standard office equipment. Demonstrates advanced proficiency by adapting to new technology and easily acquiring new technical skills.
Judgement – Exhibits sound judgement and the ability to make reasonable decisions in the absence of direction. Swiftly refers problems/issues to the appropriate person when necessary.
Initiative – Works effectively while asking for direction when needed.

Nice To Haves

Prior sales experience inside the bicycle or lifestyle industry or expertise from a similar industry.

Responsibilities

Greet and assist customers in a friendly and professional manner.
Provide advice on bike selection, sizing, and accessories.
Demonstrate in-depth knowledge of various bicycle types, brands, and features.
Assist customers in test rides and help them make informed purchase decisions.
Process sales transactions accurately and efficiently.
Keep track of inventory levels and assist in restocking shelves.
Monitor product trends and recommend adjustments to the product mix.
Assist in receiving and organizing new merchandise transfers from main warehouse.
Maintain a clean and organized sales floor and service area. This includes dusting, sweeping, mopping and cleaning bathrooms.
Ensure that all tools and equipment are in good working order.
Collaborate with team members to create an inviting and customer-friendly atmosphere.
Educate customers on proper bike maintenance and care.
Offer tips and advice on cycling safety and best practices.
Answers incoming customer inquiries through chat, email, and phone as needed.
Ability to lift, push, and pull up to 50 pounds.
Ability to work an 8-hour shift on feet.
Other duties and special projects as the business needs require.