Bike Park Patrol (Late Summer 2026)
About The Position
As Vancouver’s premier attraction, this role offers truly rewarding and memorable experiences. The Bike Park Patroller works in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. The role offers a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. The company is seeking new team members who embody core values that focus on people, connection, growth and challenge. They foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply.
Requirements
- Advanced-level Mountain Biking skills, with experience riding technical trails and features
- High level of physical fitness to meet the demands of trail patrol, emergency response, and potential bike-assisted rescues
- Minimum 80-hour first aid certification, such as: Occupational First Aid – Advanced, Outdoor Emergency Care, Non-Urban Emergency Care, BC Licensed EMR or PCP
- Comfortable working at heights with a basic understanding of rope rescue. Internal training will be provided.
- Strong risk management and decision-making skills in a fast-paced, dynamic environment
- Must be able to ride safely and effectively in all weather conditions
- Successful candidates must complete a criminal record check upon receiving an offer. Grouse Mountain will assist with the process.
Nice To Haves
- Previous experience in patrol, search and rescue, outdoor guiding or emergency response roles
- Experience with trail maintenance and hazard identification
- Rope rescue or technical evaluation experience
- Experience operating ATVs or off-road vehicles
- Knowledge of bike park operations and trail building
- Experience in public relations or customer service
- Familiarity with advanced first aid protocols such as Epi-Pen, Entonox or spinal immobilization techniques
Responsibilities
- Provide first aid to injured guests and staff, responding quickly and effectively to incidents
- Patrol bike park trails ensuring rider safety and enforcing park rules and regulations
- Open and close bike trails according to safety procedures and park conditions
- Monitor trail conditions identifying and reporting hazards such as fallen debris, erosion or damaged features
- Maintain safety signage, fencing and trail markers to ensure clear communication of trail difficulty and potential risks
- Assist with accident investigations and complete detailed incident reports
- Educate guests on safety protocols, trail etiquette and bike handling best practices
- Respond to emergency procedures as required, including medical evacuations
- Perform gondola, chairlift and tram evacuation/rope procedures if necessary
- Assist with park maintenance including minor trail repairs and hazard removal
- Collaborate with other departments to ensure overall guest safety across the resort
- Support safe and high-quality trail conditions through active participation in basic trail maintenance
- Perform raking, reshaping, watering, and minor surface repairs during opening laps and throughout the operating day as required
- Identify hazards such as braking bumps, erosion, exposed features, or debris and take appropriate corrective action
- Communicate larger maintenance concerns to the Bike Park and Mountain Operations teams
- Lead by example in maintaining professional trail presentation standards
- Other duties as required
Benefits
- Free Seasonal Access Pass
- Discounts at the resort’s restaurants, retail, and rental outlets
- Referral Bonus Program
- Public Transit subsidies
- Free or discounted lift tickets at many other resorts (winter/summer)
- Access to free Employee and Family Assistance Program
- Excellent training and professional development
- Northland Properties friends and family discounts program including hotels, restaurants and recreation
- Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans (for full-time, year-round positions)
- RRSP matching after 6 months of service (for full-time, year-round positions)
- Free access pass for dependants (for full-time, year-round positions)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
