Bike Mechanic - Full Time

Mountain Equipment Company•Calgary, AB

58d•Onsite

About The Position

If you’re looking for an opportunity to work with one of Canada’s most iconic outdoor retailers, we’ve got your dream job. MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new adventures and as a Bike Mechanic/Technician, you’ll be there to help make it all happen. Members (what we call customers) visit us for gear and advice on hiking, camping, climbing, cycling, watersports, snowsports and travel. You’ll chat with people who are planning everything from dream trips to weekend getaways, and first-timers to outdoor experts. You’ll also have some pretty incredible coworkers who might just become future activity buddies; we asked staff what their favourite thing was about working for MEC, and the overwhelming answer was “the people.”

Requirements

Minimum 1 year of work experience as a Bicycle Mechanic in a bicycle shop.
Availability as per MEC availability guideline based on status.
Demonstrate fluency in parts terminology, service techniques and parts compatibility.
Demonstrate the ability to build a bicycle in the hiring process.
Proficient computer skills utilizing D365 systems.

Nice To Haves

Seasonal employment with potential to extend afterwards

Responsibilities

Assemble, maintain and repair bicycles within MEC's productivity, quality and safety guidelines.
Mentor and train frontline staff about bike repair processes and procedures.
Perform all repairs with MEC sustainability principles in mind.
In the winter, assist in the ski shop by installing, adjusting and repairing ski bindings and skis.
Provide member service according to SERVE standard, in shop/sales floor as required.
Keep the working space organized, safe, clean, and efficient.
Assemble bicycles within the MEC standards.
Complete basic repairs, including but not limited to, wheel truing, internal cable routing, drive train adjustment, bottom bracket and headset selection and installation, all within quality guidelines and time standards established by MEC.
Install and maintain all parts related to the proper function of a bicycle.
Install and maintain bike-related accessories such as fenders, racks, bottle cages.
Provide support in diagnosing issues relating to the function of a bicycle and suggest solutions to problems members are having.
Ensure the final inspection and quality assurance of new and repaired bikes meets or exceeds MEC standards.
Fulfill necessary documentation and perform other administrative duties according to MEC standards.
Source parts as per MEC standards for work orders.
Manage inventory and perform data entry.
Track hours worked within each function of the bike shop.
Maintain MEC specified productivity standards.
Adhere to all loss prevention policies and procedures.
Perform other duties as assigned based on business needs.

Benefits

Clear pay increase program.
Discounts on gear for pretty much every outdoor activity out there – including bikes, and much more.
Extended health and dental plans for you and your eligible immediate family members (for applicable employment Statuses).
Paid time off each year to enjoy an outdoor activity of your choice.
Opportunities to join outdoor excursions with other MEC staffers.
Equipment Demonstration Program (EDP) – gear rental program.
Support for that big, expedition style adventure that you have been dreaming of.
Access to confidential mental health support, and other work/life support services at no cost to you.
Training and product knowledge.
Growth opportunities.