Seasonal - Tech ( Bike Mechanic)

Mountain Equipment Company•Burlington, ON

58d•Onsite

About The Position

MEC is seeking a Seasonal Bike Mechanic/Technician to join their team. This role involves assembling, maintaining, and repairing bicycles according to MEC's guidelines, while also mentoring staff and adhering to sustainability principles. During winter months, the role extends to assisting in the ski shop with ski binding and ski repair. The position requires providing excellent member service, maintaining an organized workspace, and contributing to inventory management. The ideal candidate will have a passion for outdoor activities and a desire to help members find the right gear and advice.

Requirements

Minimum 1 year of work experience as a Bicycle Mechanic in a bicycle shop.
Availability as per MEC availability guideline based on status.
Demonstrate fluency in parts terminology, service techniques, and parts compatibility.
Demonstrate the ability to build a bicycle in the hiring process.
Proficient computer skills utilizing D365 systems.

Nice To Haves

Experience in a ski shop during winter months.

Responsibilities

Assemble, maintain, and repair bicycles within MEC's productivity, quality, and safety guidelines.
Mentor and train frontline staff about bike repair processes and procedures.
Perform bicycle repairs with MEC sustainability principles in mind.
In winter, install, adjust, and repair ski bindings and skis.
Provide member service according to SERVE standards.
Keep the working space organized, safe, clean, and efficient.
Assemble bicycles within MEC standards.
Complete basic repairs including wheel truing, internal cable routing, drive train adjustment, bottom bracket and headset selection and installation.
Install and maintain all parts related to the proper function of a bicycle.
Install and maintain bike-related accessories such as fenders, racks, and bottle cages.
Support in diagnosing issues relating to bicycle function and suggest solutions.
Ensure final inspection and quality assurance of new and repaired bikes meets or exceeds MEC standards.
Fulfill necessary documentation and perform other administrative duties.
Source parts as per MEC standards for work orders.
Manage inventory and perform data entry.
Track hours worked within each function of the bike shop.
Maintain MEC specified productivity standards.
Adhere to all loss prevention policies and procedures.
Perform other duties as assigned based on business needs.

Benefits

Clear pay increase program.
Discounts on gear for outdoor activities, including bikes.
Extended health and dental plans for you and your eligible immediate family members (for applicable employment statuses).
Paid time off each year to enjoy an outdoor activity of your choice.
Opportunities to join outdoor excursions with other MEC staffers.
Equipment Demonstration Program (EDP) – gear rental program.
Support for expedition-style adventures.
Access to confidential mental health support, and other work/life support services at no cost.
Training and product knowledge.
Growth opportunities.