Bike Mechanic

Callaway Gardens

10d

About The Position

Responsibilities and Duties Perform routine inspections and preventative maintenance on all bicycles, including brake adjustments, drivetrain tuning, tire replacement, and wheel truing Diagnose and repair mechanical issues on a variety of bike types Maintain accurate maintenance logs and service records Conduct daily safety checks prior to rental operations Complete seasonal overhauls of the fleet during off-peak periods Maintain inventory of parts, tools, and supplies; communicate reordering needs Ensure area is clean, organized, and compliant with safety standards Assist guests with basic bike adjustments (seat height, helmet fitting, etc.) Support front-line rental operations as needed during peak periods Provide friendly, professional guest service consistent with Callaway Gardens standards Authorized driver for bike drop-off and pick-up for rentals at lodge, cottages and villas. Qualifications Must be 21 years of age or older and have a valid driver's license Must be able to work a flexible schedule, including weekends and all major holidays Strong interpersonal and communication skills Completion of a background check Bicycle mechanic certification (e.g., Barnett’s, UBI, or equivalent) preferred CPR/First Aid certification (or willingness to obtain) Physical Requirements Standing and/or walking for long periods of time Moderate lifting, bending, and pushing, up to 50 lbs Ability to complete the course and make rescues as necessary. Sweep, dust, and pick up/dispose of trash. Work Environment Combination of workshop and outdoor rental environment Fast-paced during peak seasons (Spring Break, Summer, holidays) Collaborative team setting within Recreation operations Skills & Qualifications: Be able to positively motivate and lead a team, conveying information and ideas clearly and effectively so that ownership of high levels of guest service is understood to be the role of each individual team member. Be able to evaluate and select among alternative courses of action quickly and accurately Be able to work well in high-pressure situations while maintaining composure and objectivity, including the ability to listen carefully to and resolve guest issues to the satisfaction of the affected guests. Be able to identify potential guest issues and then develop methodologies to prevent or limit the impact of those guest issues during guest visits. Be able to assimilate complex information and data for various sources and consider, adjust or modify to meet the constraints of the need. Be able to effectively listen to, understand, and clarify concerns and issues raised by team members and guests. Be able to work with and understand financial information and data and perform basic math functions.

Requirements

Must be 21 years of age or older and have a valid driver's license
Must be able to work a flexible schedule, including weekends and all major holidays
Strong interpersonal and communication skills
Completion of a background check
Standing and/or walking for long periods of time
Moderate lifting, bending, and pushing, up to 50 lbs
Ability to complete the course and make rescues as necessary.
Sweep, dust, and pick up/dispose of trash.
Be able to positively motivate and lead a team, conveying information and ideas clearly and effectively so that ownership of high levels of guest service is understood to be the role of each individual team member.
Be able to evaluate and select among alternative courses of action quickly and accurately
Be able to work well in high-pressure situations while maintaining composure and objectivity, including the ability to listen carefully to and resolve guest issues to the satisfaction of the affected guests.
Be able to identify potential guest issues and then develop methodologies to prevent or limit the impact of those guest issues during guest visits.
Be able to assimilate complex information and data for various sources and consider, adjust or modify to meet the constraints of the need.
Be able to effectively listen to, understand, and clarify concerns and issues raised by team members and guests.
Be able to work with and understand financial information and data and perform basic math functions.

Nice To Haves

Bicycle mechanic certification (e.g., Barnett’s, UBI, or equivalent) preferred
CPR/First Aid certification (or willingness to obtain)

Responsibilities

Perform routine inspections and preventative maintenance on all bicycles, including brake adjustments, drivetrain tuning, tire replacement, and wheel truing
Diagnose and repair mechanical issues on a variety of bike types
Maintain accurate maintenance logs and service records
Conduct daily safety checks prior to rental operations
Complete seasonal overhauls of the fleet during off-peak periods
Maintain inventory of parts, tools, and supplies; communicate reordering needs
Ensure area is clean, organized, and compliant with safety standards
Assist guests with basic bike adjustments (seat height, helmet fitting, etc.)
Support front-line rental operations as needed during peak periods
Provide friendly, professional guest service consistent with Callaway Gardens standards
Authorized driver for bike drop-off and pick-up for rentals at lodge, cottages and villas.