Bike Mechanic 1

Mountain Equipment CompanyVancouver, BC
CA$22 - CA$23Onsite

About The Position

If you’re looking for an opportunity to work with one of Canada’s most iconic outdoor retailers, we’ve got your dream job. MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new adventures and as a Bike Mechanic, you’ll be there to help make it all happen. Members (what we call customers) visit us for gear and advice on hiking, camping, climbing, cycling, watersports, Snowsports and travel. You’ll chat with people who are planning everything from dream trips to weekend getaways, and first-timers to outdoor experts. You’ll also have some pretty incredible coworkers who might just become future activity buddies; we asked staff what their favorite thing was about working for MEC, and the overwhelming answer was “the people.” This is a seasonal 3-month contract role.

Requirements

  • Minimum 1 year of work experience as a Bicycle Mechanic in a bicycle shop.
  • Available Friday, Saturday and Sunday all day.
  • Demonstrate fluency in parts terminology, service techniques and parts compatibility.
  • Demonstrate the ability to build a bicycle in the hiring process.
  • Proficient computer skills.
  • Excellent written communication skills for booking in bicycles for mechanical work.

Responsibilities

  • Assembles, maintains and repairs bicycles within MEC's productivity, quality and safety guidelines.
  • Mentors and trains frontline staff about bike repair processes and procedures.
  • Performs all repairs with MEC sustainability principles in mind.
  • Helps members get great gear, with the industry-leading advice they need to feel inspired about their activity.
  • Works behind the scenes and on the frontline to organize inventory and get members the products they need.
  • Talks with members about MEC products, sharing in-depth knowledge and personal recommendations.
  • Helps people of all skill levels find the right product.
  • Provides member service according to SERVE standard, in shop/sales floor as required.
  • Keeps the working space organized, safe, clean, and efficient.
  • Assembles bicycles within the MEC standards.
  • Completes repairs, including but not limited to, wheel truing, internal cable routing, drive train adjustment, bottom bracket and headset selection and installation, all within quality guidelines and time standards established by MEC.
  • Installs and maintains all parts related to the proper function of a bicycle.
  • Installs and maintains bike-related accessories such as fenders, racks, bottle cages.
  • Provides support in diagnosing issues relating to the function of a bicycle and suggests solutions to problems members are having.
  • Ensures the final inspection and quality assurance of new and repaired bikes meets or exceeds MEC standards.
  • Fulfills necessary documentation and performs other administrative duties according to MEC standards.
  • Sourcing parts as per MEC standards for work orders.
  • Inventory management and data entry.
  • Maintains MEC specified productivity standards.
  • Adheres to all loss prevention policies and procedures.
  • Other duties as assigned based on business needs.
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