Bike Mechanic - Technician
About The Position
MEC is seeking a Bike Mechanic to join their team. This role involves assembling, maintaining, and repairing bicycles according to MEC's guidelines, while also mentoring frontline staff on repair processes and adhering to sustainability principles. In the winter, mechanics will assist in the ski shop with binding and ski repair. The position also involves customer interaction, providing gear advice, organizing inventory, and sharing product knowledge. The ideal candidate will have a passion for helping people of all skill levels find the right products and contribute to the outdoor community MEC fosters.
Requirements
- Minimum 1 year of work experience as a Bicycle Mechanic in a bicycle shop.
- Availability as per MEC availability guideline based on status.
- Demonstrate fluency in parts terminology, service techniques, and parts compatibility.
- Demonstrate the ability to build a bicycle in the hiring process.
- Proficient computer skills utilizing D365 systems.
Responsibilities
- Assembles, maintains, and repairs bicycles within MEC's productivity, quality, and safety guidelines.
- Mentors and trains frontline staff about bike repair processes and procedures.
- Performs repairs with MEC sustainability principles in mind.
- Installs, adjusts, and repairs ski bindings and skis during the winter season.
- Assists members in selecting gear and provides industry-leading advice.
- Organizes inventory and ensures members receive needed products.
- Engages with members about products, offering in-depth knowledge and personal recommendations.
- Helps members of all skill levels find the right product.
- Provides member service according to SERVE standard, in shop/sales floor as required.
- Keeps the working space organized, safe, clean, and efficient.
- Completes basic repairs including wheel truing, internal cable routing, drive train adjustment, bottom bracket and headset selection and installation.
- Installs and maintains all parts related to the proper function of a bicycle.
- Installs and maintains bike-related accessories such as fenders and racks.
- Supports in diagnosing issues related to bicycle function and suggests solutions.
- Ensures final inspection and quality assurance of new and repaired bikes meets or exceeds MEC standards.
- Fulfills necessary documentation and performs other administrative duties.
- Sources parts as per MEC standards for work orders.
- Manages inventory and performs data entry.
- Tracks hours worked within each function of the bike shop.
- Maintains MEC specified productivity standards.
- Adheres to all loss prevention policies and procedures.
- Performs other duties as assigned based on business needs.
Benefits
- Competitive hourly rate and clear pay increase program.
- Discounts on gear for outdoor activities, including bikes.
- Extended health and dental plans for you and your eligible immediate family members (for applicable employment statuses).
- Paid time off each year to enjoy an outdoor activity of your choice.
- Opportunities to join outdoor excursions with other MEC staffers.
- Equipment Demonstration Program (EDP) – gear rental program.
- Support for expedition-style adventures.
- Access to confidential mental health support, and other work/life support services at no cost.
- Training and product knowledge.
- Growth opportunities.
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
