Bike Guide - 2027 Season

Nantahala Outdoor Center • Bryson City, NC

4d • Onsite

About The Position

NOC Bike Guides will assist guests in fitting for proper bike & helmet size. Applicants who are 21 and up will be eligible to train as a shuttle driver. NOC Bike Guides will review basic mountain biking techniques with guests in our skills park and answer any guest questions and provide necessary feedback for a great guest experience. With guided and unguided biking trips, no two days will feel the same. Operating at the base of our 5-mile Flint Ridge Trail system, Guides help describe trail conditions, provide maps for guests, and complete necessary trail maintenance as needed. This is a seasonal role with NOC beginning in Mid-April and lasting through Mid-October.

Requirements

• Basic First Aid and CPR or higher medical certification
• Prior mountain biking experience
• Ability to sustain productive work with little supervision
• A love for the outdoors and an enjoyment for mountain biking
• Ability to speak clearly and concisely
• Comfortable working in a teamwork-based environment
• Able to take direction well and exhibit good judgment
• Willing to take ownership
• Capable of providing an excellent guest experience
• 21 years of age
• Willingness to learn and perform basic bike maintenance

Responsibilities

• Fit guests with proper size bikes and helmets
• Educate guests on bike usage and techniques
• Inform guests on trail location, conditions, and hazards
• Lead guided bike trips as necessary
• Assisting guests with technical questions regarding the appropriate bike, equipment, gear and fit
• Promote the adventures that NOC has to offer, and providing local area information, especially local trails and directions
• Assisting other Adventure Center operations as needed, including helping with guest trip preparation and customer service for zip line and biking guests
• Other tasks, such as driving vehicles, repair and maintenance of gear or facilities, bike tour guiding, or assisting other NOC departments, as qualified and as assigned
• Assist in the maintenance of our Flint Ridge trail system and Specialized/Fuji bike fleet as necessary

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed