Aerial/Zipline Guide - 2027 Season
About The Position
Aerial Guides work in multiple adventure activities which include our zip line adventure park, mountaintop zip line, team building challenge course, treetop adventure nets and our alpine tower. Our guides train on each of these activities and continue building their skill set and knowledge of aerial adventures. This position is a seasonal position and reports to the Aerial Manager. The busiest season for our Aerial team is Memorial Day - Labor Day, however we also have shoulder season opportunities in the spring and fall (March to October). Aerial Guide applicants must be at least 18 years of age prior to their start date and have current First Aid and CPR certification (or higher) prior to beginning work. Please note, online First Aid & CPR certifications are not acceptable.
Requirements
- Must be at least 18 years of age prior to their start date
- Current First Aid and CPR certification (or higher) prior to beginning work (online certifications are not acceptable)
- Great communication skills
- Strong sense of guest service
- Strong interpersonal skills
- Enthusiasm about outdoors and sharing outdoor experiences with others
- Sound decision making skills and judgement
- Ability to sustain productive work with little supervision
- A love for the outdoors
- Ability to speak clearly and concisely
- Comfortable working in a teamwork-based environment
- Able to take direction well and exhibit good judgment
- Willing to take ownership
- Capable of providing excellent guest experience
- Able to carry up to 30lbs repeatedly
- Able to carry heavy equipment over long distances and upstairs
- Be comfortable working at heights of 60+ feet above the ground
- Being comfortable in a harness for extended periods of time
- Must be physically capable of assisting guest retrieval
- Ability to stand for extended periods of time
- Must be able to belay participants between 60-250lbs
- Must be able to effectively perform self-rescue
- Must be able to bend, stoop and twist
- Comfortable working in various climates (heat, cold, wind, rain)
- Comfortable working alone in a fairly remote location
Nice To Haves
- Previous experience working ziplines or aerial obstacles preferred but not required
Responsibilities
- Guide groups of varying size, age and number through zipline and/or rope elements
- Understand and implement risk-reduction in their use of equipment, attention to operating procedures, communication and decision-making
- Communicate with guests about their trip and activities, local area information and other NOC activities and offerings
- Provide top-notch guest service to all guests, before, after, and during their activity
- Assist guests with gear
- Deliver instructional talks
- Clean and organize gear and equipment
- Complete course and gear inspection daily before each use
- Set up gear prior to each trip
- Driving vehicles, repair and maintenance of gear or facilities, guest check-in, or assisting other NOC departments, as qualified and as assigned
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
