BigFix and System Administrator

Booz Allen Hamilton•McLean, VA

3d•Remote

About The Position

We’re looking for a system administrator who specializes in implementing and managing Big Fix for an internal effort to help us support and secure various labs within our organization. As a system administrator on our project, you’ll design and build out a new BigFix environment from scratch, onboard new environments, and provide a patching, vulnerability remediation, and secure baselining solution to the various internal labs. You will ensure the infrastructure is functional and available to our internal teams, add new features, and troubleshoot issues. You will provide documentation that can be shared through internal KBs and provide internal training as needed. You will perform upgrades and updates to the environment as they are released and coordinate any related downtime to the users. Your system administrator expertise will be vital as you identify problem areas and opportunities for improvement in a mission-critical network. You’ll provide support and innovation while securing our internal resources. This is an opportunity to broaden your skillset into areas like supporting a wide variety of unique environments with unique requirements and differing configurations. You would be supporting environments in the cloud, on-prem hardware, and virtual machines located in client team environments. We focus on growing as a team, so you’ll share your expertise through leadership and mentoring as you help the teamwork through challenges and develop new methodologies. As a system administrator leader, you’ll identify new opportunities to modernize the network, so your clients achieve their goals. Work with us and resolve daily challenges as we improve the security and functionality of these client driven environments. Due to the nature of work performed within this facility, U.S. citizenship is required.

Requirements

Experience in deploying and managing BigFix and advanced system administration
Knowledge of various operating systems, including Windows and Linux
Knowledge of networks and firewalls for establishing and troubleshooting connections to newly created environments
Knowledge of current security best practices and baselines and how to implement them effectively while still maintaining functionality
Ability to demonstrate advanced troubleshooting skills with exceptional customer service
HS diploma or GED
U.S. citizenship is required

Nice To Haves

Experience managing a staff of support personnel
Ability to script for gathering and reporting on metrics for leadership
Bachelor's degree
BigFix technologies Certification
Security+ Certification

Responsibilities

Design and build out a new BigFix environment from scratch
Onboard new environments
Provide a patching, vulnerability remediation, and secure baselining solution to the various internal labs
Ensure the infrastructure is functional and available to our internal teams
Add new features and troubleshoot issues
Provide documentation that can be shared through internal KBs
Provide internal training as needed
Perform upgrades and updates to the environment as they are released
Coordinate any related downtime to the users
Identify problem areas and opportunities for improvement in a mission-critical network
Provide support and innovation while securing our internal resources
Support a wide variety of unique environments with unique requirements and differing configurations
Support environments in the cloud, on-prem hardware, and virtual machines located in client team environments
Share expertise through leadership and mentoring
Help the team work through challenges and develop new methodologies
Identify new opportunities to modernize the network
Resolve daily challenges as we improve the security and functionality of these client driven environments