Big Ticket Associate

TJX•Annapolis, MD

11d•Onsite

About The Position

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Annapolis Homegoods is now hiring for a Big Ticket Associate! This associate must be able to lift up to 50lbs consistently. The Big Ticket Associate is responsible for putting rugs on our rug rack per merchandising standards, taking rugs down for customers, moving furniture around the store, and doing carry outs. This associate will be trained on the register as well. The candidate will need to have evening availability 430pm-945pm during the week and flexible on the weekends.

Requirements

Able to lift up to 50lbs consistently
Possesses excellent customer service skills
Able to work a flexible schedule to support business needs
Possesses strong communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Capable of lifting heavy objects with or without reasonable accommodation
Works effectively with peers and supervisors
Evening availability 4:30pm-9:45pm during the week
Flexible on the weekends

Nice To Haves

Retail customer experience preferred

Responsibilities

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
Adheres to all operational, merchandise, and loss prevention standards.
May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
Role models established customer experience practices with internal and external customers
Supports and embodies a positive store culture through honesty, integrity, and respect
Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
Promotes credit and loyalty programs
Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
Accurately processes and prepares merchandise for the sales floor following company procedures and standards
Initiates and participates in store recovery as needed throughout the day
Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
Provides and accepts recognition and constructive feedback
Adheres to all labor laws, policies, and procedures
Supports and participates in store shrink reduction goals and programs
Participates in safety awareness and maintains a safe environment
Other duties as assigned
Putting rugs on our rug rack per merchandising standards
Taking rugs down for customers
Moving furniture around the store
Doing carry outs
Trained on the register