Indigo North America Bid Desk
About The Position
HP holds a leading position in the transformation of the industrial printing market from traditional analog printing to digital printing technologies. Through the delivery of cutting-edge products, solutions, and related services, HP is committed to delighting customers and gaining market share in this evolving business segment. With consistent focus on our customers' business needs, delivering quality, and maximizing our operational effectiveness, we set the industry standard in quality and customer satisfaction. We've built a sales operations team composed of inventive, dedicated, capable people, committed to serving their customers and with the drive to meet demanding targets. The Indigo North America Bid Desk position is a key contributor in supporting sales activities for continued success and improvement in supporting HP Indigo sales in the Americas region. As part of our Industrial Print Americas Sales Operations Team, the Bid Desk representative Applies developed subject matter knowledge to solve common and complex business issues from Customers, Channels and internal HP teams within established guidelines and also recommends appropriate alternatives for resolution. This role performs activities related to business performance, deal execution and overseeing of pricing standards within the business governance guidelines. Helps drive operational excellence, system efficiencies and effective communication across the different teams such as Sales, Category and Finance organizations to create synergies, collaboration, and alignment. The Bid Desk representative collaborates closely with the Sales Enablement Representatives within the Organization, could provide back up coverage and provide necessary guidance/coaching based on expertise.
Requirements
- Four-year or Graduate Degree in Sales, Finance, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 4-7 years of work experience, preferably in sales, operations management, project management, process improvement, or a related field or an advanced degree with 3-5 years of work experience.
- Fluency in English (strong writing skills required)
- Experience working with senior management, both internal and external
- Applications/tools knowledge: Drakkart, MS Dynamics, MS Office package, Adobe Sign, Service Now.
- Experience desired in Sales, legal and/or finance
- Skills also include strong communications; teamwork; leadership; ability to work autonomously; tolerance of ambiguity; analytical & critical thinking; ability to influence and persuade; decision-making/problem solving; and flexibility; creativity; initiative; interpersonal; and presentation skills.
Responsibilities
- Support the AMS Industrial Print sales organization in a Bid Desk role supporting deal structuring, pricing, & development of customized and standard contracts as necessary for product sales and other complex sales opportunities related to this business. This requires direct customer engagement to define need, cooperative collaboration with the sales team and all other supporting departments (Supplies, Services, Legal, Finance, Management) to articulate any and all non-standard terms and conditions, and the creation of timely, accurately prepared contract documents to support the sales transaction.
- Responsible for supporting all Indigo North America sales representatives and sales managers on contracting procedures and to act as a resource for inquiries related to terms and conditions and processes.
- Responsible for identifying and complying with procedural changes within the Contracts department to achieve the highest level of operational excellence for the business.
- Review, authorize, deny, or modify (and then approve) any non-standard pricing requests for deals as requested by the sales organization. This may include gross margin analysis on a deal-by-deal basis.
- Provide analytical and reporting support for funnel of existing pricing and contract requests.
- Work closely with Finance, HPFS, Services, Supplies, and other key stakeholders to determine pricing strategy, policy, and procedures. Provide back-up support for the other AMS Industrial Print Bid Desk or Contracts Management positions. Help manage/maintain and/or provide system development input and improvement feedback for any contract creation systems, including (but not limited to) Drakkart, Excel, ServiceNow, etc.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
