Summer 2026: Bicycle Mechanic Level 1

POWDR•Summit County, CO

2d•Onsite

About The Position

Copper Mountain Resort is seeking a Bicycle Mechanic Level 1 for the Summer 2026 season. This role requires a basic understanding of bicycle parts and the ability to perform essential maintenance and guest setup tasks. The mechanic will be responsible for repairing and servicing the bicycle fleet, assisting guests with rentals, and contributing to a positive customer experience. This is a seasonal position located in Copper Mountain, Colorado.

Requirements

Basic understanding of a bicycle is required.
Able to name specific parts on a bicycle.
Must be able to lift a bicycle into a bike stand and racking.
Required to set guests up on rental bikes in a timely manner, including bolt check, shifting through all gears, setting proper sag on suspension, and adjusting saddle height.
Knowledge of how to adjust specific bicycle components in a professional and safe manner.
Must be at least 18 years old.

Nice To Haves

1-3 years of bicycle shop experience is recommended.
Have a broad cycling knowledge, able to build a new bike in box without help, able to set up tire pressure, front suspension, rear suspension pressures, adjust shifting, adjust derailleur hanger, set proper seat heights and thoroughly clean/lube rental bikes and drive trains.
Minimum 1-2 years’ working in a bicycle rental location required.
Minimum 1-2 years’ as a bicycle mechanic or equivalent work experience within the industry preferred.
Minimum 2 years’ working in a guest-facing, customer-oriented position preferred, not required.
Shimano, SRAM, Fox, and Scott certification preferred, not required.
Strong communication and organizational skills required.
Computer proficiency required to learn additional computer systems quickly.
Strong working knowledge of Copper’s RTP Point of Sale system preferred, not required.
Retail experience preferred, not required.

Responsibilities

Repair, service and maintain the bicycle fleet as needed by replacing and fixing broken parts.
Take ownership of all guest situations, yet recognize when to escalate to the next supervisory level.
Develop an exceptional working knowledge of the RTP point of sale system and its effective utilization in maintaining an efficient operation.
Clean, fold, merchandise and sell retail products to promote sales goals.
Actively promote a sales culture through upselling to meet designated sales targets.
Animate the work experience and seek continuous improvement to ways we service the guest (internal & external).
Work closely with the supervisors to ensure a culture of teamwork, best practices, and peer-to-peer support.
Present professional appearance and behavior at all times.
Assist in rental duties as assigned.
Assist in retail duties as assigned.
Help with opening and closing procedures; cash handling, making the store ready for business.
Consistently maintain and monitor bicycle maintenance log.
Provide exceptional customer service to our guests at all times.
Repair assist guests with outside bicycle equipment as needed and charge appropriate amount for repairs.
Open and close store when scheduled.
Assist with guest escalations as needed.
Regularly monitor bike maintenance log as scheduled.