BIC Student Ambassador - Learn & Earn

Roxbury Community College • Boston, MA

1d • Onsite

About The Position

The BIC Student Ambassador is a Level II Learn & Earn position that supports the Business Innovation Center's student engagement, entrepreneurship programming, events, and day-to-day operations. Working under the supervision of the BIC Program Manager, the Ambassador serves as a welcoming student-facing presence, helps students connect with BIC opportunities and resources, supports workshops and events, and contributes to outreach and program implementation. The position is designed to provide applied experience in business, entrepreneurship, customer service, communication, event support, and professional operations.

Requirements

• Strong interpersonal, customer-service, and communication skills.
• Demonstrated reliability, professionalism, and ability to follow through on assigned responsibilities.
• Ability to engage respectfully with students and individuals from diverse backgrounds.
• Strong organization and time-management skills.
• Ability to work independently on assigned tasks while also contributing to a team.
• Comfort using or learning Microsoft 365, email, Teams, forms, spreadsheets, presentations, and other approved RCC systems.
• Interest in business, entrepreneurship, professional development, student engagement, or economic mobility.
• Ability to maintain appropriate confidentiality and professional boundaries.
• Currently enrolled at Roxbury Community College and eligible to participate in Learn & Earn.
• Complete all required student-employment, onboarding, payroll, and Learn & Earn documentation before beginning work.
• Maintain required enrollment and program eligibility throughout the placement.
• Work only the approved schedule and responsibilities assigned by the designated RCC supervisor.
• Participate in required Learn & Earn professional-development and program activities.

Nice To Haves

• Previous student leadership, ambassador, customer-service, event, entrepreneurship, business, or campus-engagement experience.
• Experience supporting workshops, events, outreach, presentations, or student programs.
• Familiarity with RCC student resources and campus departments.
• Interest in entrepreneurship, small business development, innovation, marketing, finance, or professional services.

Responsibilities

• Serve as a welcoming student-facing ambassador for the Business Innovation Center and provide general information about approved BIC programs, events, services, and opportunities.
• Support student outreach and engagement efforts through approved in-person, digital, and campus communication strategies.
• Assist with BIC workshops, entrepreneurship activities, employer or partner events, student programming, and special initiatives.
• Support event preparation, registration, room setup, participant check-in, materials distribution, and post-event breakdown.
• Help students navigate BIC processes and connect them to the appropriate BIC, CESJ, RCC, or partner resource through warm referrals.
• Assist with maintaining an organized, professional, and student-ready BIC environment.
• Support approved room-reservation and space-use processes and communicate questions or concerns to the supervisor.
• Assist with developing and organizing student-facing materials, presentations, flyers, resource guides, and program information.
• Support data collection and tracking for BIC participation, events, outreach, referrals, and program activities using approved systems.
• Conduct approved follow-up with students who participate in BIC programs, workshops, or entrepreneurship activities.
• Support entrepreneurship-related projects and initiatives assigned by the supervisor.
• Assist with gathering student feedback and identifying opportunities to strengthen the student experience within the BIC.
• Communicate professionally with students, staff, faculty, employers, entrepreneurs, community partners, and visitors.
• Maintain confidentiality and follow RCC policies when handling student or program information.
• Participate in required Learn & Earn professional development, supervisor check-ins, and CESJ activities.

Benefits

• Applied experience in business, entrepreneurship, customer service, communication, event support, and professional operations.
• Professional development opportunities.
• Networking opportunities with students, staff, employers, entrepreneurs, and community partners.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed