Bi-Lingual Residential Case Manager

Community Partners in Action•Hartford, CT
•$28 - $28•Onsite

About The Position

Community Partners in Action (CPA) is seeking a Bi-Lingual Residential Case Manager for the Hartford Transitional House (HTH) in Hartford, CT. HTH provides men with a supervised, structured, residential environment that is safe and supportive, aiming to enhance positive changes in resident behavior and decision-making. The program promotes responsibility and accountability while reinforcing values of tolerance, respect, cooperation, and concern. CPA is a mission-driven organization dedicated to criminal justice reform, equity, inclusion, and systemic change, serving over 4,000 individuals annually throughout Connecticut.

Requirements

  • Bachelor’s degree plus one year experience in conducting assessments and case management duties. Equivalent work experience will be considered in lieu of education.
  • Knowledge of criminal justice and court systems.
  • Ability to interact with people of diverse backgrounds.
  • Strong written and oral communication skills.
  • Strong computer skills.
  • Bi-lingual (English/Spanish) required.
  • Valid driver’s license and reliable transportation.

Nice To Haves

  • Experience in conducting assessments and case management functions preferred.

Responsibilities

  • Conduct resident intake, admission, and assessment (LSI-R) using motivational enhancement strategies.
  • Develop the Residential Individual Service Plan based on assessment outputs.
  • Provide recommendations for the coordination and sequencing of program services for residents.
  • Recognize and address resident ambivalence and resistance and help residents maintain motivation to change.
  • Collaborate with AIC, Adult Behavioral Health services, Advanced Supervision and Intervention Support, and other community-based services.
  • Coordinate and follow up on resident referrals to community-based services, as necessary and appropriate.
  • Monitor resident behaviors and implement program behavior management system on a consistent basis.
  • Prepare accurate and timely progress and discharge reports.
  • Collaborate with referral sources.
  • Participate in weekly Service Team Meetings.
  • Supervise urine tests as required.
  • Administer initial PREA assessment within 24 hours of admission and PREA reassessment within 30 days.
  • Complete necessary case documentation on each resident in a timely manner, as established by the Program Manager.
  • Input resident data into the Contractor Data Collection System (CDCS) and maintain, update, and utilize the data as directed by the Program Manager.
  • Utilize CPA’s case management system (Securmanage) as directed by the Program Manager.
  • Serve as a role model to clients and staff and model pro-social behaviors.
  • Promote a culture of respect, empathy, mutual support, belonging, and work to eliminate any unconscious bias or discrimination in our beliefs, rules, and systems.
  • Remain current on research and literature reviews with “what works” in changing offender behavior and recidivism reduction.
  • Attend and participate in all training and booster sessions related to position, as directed by Program Manager.
  • Solicit resident satisfaction feedback.
  • Establish appropriate boundaries with residents and significant others.
  • Participate in quality assurance review of resident sessions and assessment.
  • Participate in related seminars, panels, and workshops to enhance professional development and visibility of the agency.
  • Maintain regular, reliable attendance and punctuality.
  • Perform all other duties as required.

Benefits

  • Medical, dental, and vision insurance for employees who work at least 25 hours per week; eligibility begins after 60 days of employment.
  • Eligibility to participate in the 401(k) plan after 60 days of employment.
  • Basic life, accidental death and dismemberment (AD&D), short-term disability, and long-term disability coverage for employees who work at least 25 hours per week.
  • Critical illness, identity theft protection, pet insurance, prepaid legal services, personal accident insurance, supplemental short-term disability, and whole life insurance.
  • Generous vacation, personal, and sick leave.
  • 13 paid holidays each year.
  • Access to an Employee Assistance Program.
  • A supportive environment focused on employee health, wellness, and meaningful work.
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