Bi-Lingual Human Resources Coordinator

HEI Hotels & Resorts•The Woodlands, TX

2d•Onsite

About The Position

The Woodlands Resort, Curio Collection is seeking a Bi-Lingual Human Resources Coordinator to conduct the day-to-day operations of the Human Resources department. This role involves greeting guests, administering company benefits, conducting enrollments, answering questions, and troubleshooting problems. The ideal candidate will be fluent in both English and Spanish and possess a strong understanding of hotel operations and HR best practices. HEI Hotels and Resorts is committed to fostering a diverse and inclusive workplace and encourages candidates with varied experiences to apply.

Requirements

Must be Bi-Lingual (English - Spanish)
Hotel experience preferred.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
Able to set priorities, plan, organize, and delegate.
Written communication skills to be concise, well organized, complete, and clear.
Ability to work effectively under time constraints and deadlines.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences.

Responsibilities

Greet internal and external guests to the Human Resources department.
Administer company benefits programs, including conducting enrollments, answering questions, and troubleshooting problems.
Assist associates with requests and/or information in a timely manner.
Assist in the recruiting, screening, and interviewing for all management and non-management hotel positions.
Assist the Human Resources Director or Human Resources Manager in directing and instructing management staff in effective recruiting and interviewing techniques.
Schedule interviews and process related paperwork.
Create and update Human Resources bulletin boards and other posting locations.
Distribute paychecks as needed.
Maintain accurate and updated department and associate files.
Explain elements of various benefits to associates and assist with enrollment and claims processing.
Assist with associate relations events and recognition programs.
Process benefits enrollments and other functions electronically.
Monitor and update job requisitions.
Communicate hotel job openings internally and externally.
Coordinate pre-selection activities, including drug testing and reference checks.
Process all transfer requests in the required time frame.
Respond to all interviewed applicants via telephone or letter within the required time frame.
Assist Director of Human Resources or Human Resources Manager in achieving goals and objectives identified in the hotel's annual Affirmative Action Plan (AAP).
Control the administration of wages and benefits, ensuring accurate and equitable application.
Prepare correspondence and memos as needed.
Maintain applicant flow log/data.
Ensure all new hires and existing associates possess proper employment eligibility verifications.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.