Bi-Lingual Customer Service Representative (Spanish & English)

QCHI/ LendNation Open Career • Kansas City, MO

7h • Onsite

About The Position

LendNation is hiring a full-time, entry-level retail sales Customer Service Representative who is bilingual in Spanish and English. The role is based at Branch 3252 at 6501 Troost Ave, Kansas City, Missouri. The company seeks an energetic, positive team player with a mature work ethic, integrity, an achievement-oriented personality, and exceptional customer service skills. The position involves serving customers through cash transactions, loan services, and payment follow-up. Employees work rotating shifts and some Saturdays, with Sundays off. Benefits are available to full-time employees, with eligibility for each benefit depending on length of employment.

Requirements

• Must be bilingual in Spanish and English.
• Excellent customer service skills.
• Cash-handling experience.
• Safe, secure, and reliable transportation, a valid driver's license, and maintained auto insurance.
• Ability to work with minimal supervision.
• Reliable attendance is an essential requirement.
• Must be at least 18 years of age.
• Must provide proof of eligibility to legally work in the United States.

Nice To Haves

• Ability to operate computers and standard office equipment is preferred.

Responsibilities

• Complete cash transactions for customers.
• Initiate customer loans.
• Contact customers about past-due payments.
• Work rotating shifts and some Saturdays; Sundays are off.

Benefits

• Monthly bonus program.
• Steady hours.
• Paid time off.
• Paid holidays.
• 401(k).
• Dental insurance.
• Employee assistance program.
• Health insurance.
• Health savings account.
• Life insurance.
• Referral program.
• Vision insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed