Bi-Lingual Customer Service Representative (Spanish & English)

QCHI/ LendNation Open Career•Kansas City, MO
•Onsite

About The Position

LendNation is hiring a full-time, entry-level retail sales Customer Service Representative who is bilingual in Spanish and English. The role is based at store 3245 at 600 E Linwood, Kansas City, Missouri, and will float between and cover two stores. It is suited to a team player with a mature work ethic, integrity, an achieving personality, and exceptional customer service skills. The representative completes customer cash transactions, initiates customer loans, and contacts customers about past-due payments. The role involves rotating shifts and some Saturdays; Sundays are off. Employees receive steady hours, paid time off, paid holidays, and access to benefits, with benefits available to full-time employees at varying lengths of employment.

Requirements

  • Bilingual in Spanish and English.
  • Excellent customer service skills.
  • Cash-handling experience.
  • Safe, secure, reliable transportation, a valid driver's license, and maintained auto insurance.
  • Ability to work with minimal supervision.
  • Reliable attendance.
  • At least 18 years of age.
  • Proof of eligibility to legally work in the United States.

Nice To Haves

  • Ability to operate computers and standard office equipment.

Responsibilities

  • Complete cash transactions for customers.
  • Initiate customer loans.
  • Contact customers about past-due payments.
  • Work rotating shifts and some Saturdays.
  • Float between and cover two stores.

Benefits

  • Monthly bonus program.
  • Steady hours.
  • Paid time off.
  • Paid holidays.
  • 401(k).
  • Dental insurance.
  • Employee assistance program.
  • Health insurance.
  • Health savings account.
  • Life insurance.
  • Referral program.
  • Vision insurance.
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