Bi-Lingual Case Manager (JR 5626)

PATH (People Assisting the Homeless)•San Jose, CA

3d•Onsite

About The Position

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Interim Housing Services team as the Bi-Lingual Case Manager at the Evans Lane office. As part of the Interim Housing Services team, the Bi-Lingual Case Manager role’s main function is to assist clients in breaking the cycle of homelessness by utilizing a “whatever it takes” approach. This position supports clients through all phases of homelessness, including but not limited to: on the street, interim housing, transitional housing, and permanent housing. They assist clients with accessing and maintaining necessary services among healthcare, social services, interpersonal support systems, and navigating through a coordinated entry system (CES). This position will provide individualized supportive services by helping each client develop a plan to address strengths, barriers, support health needs, increase income, and find and maintain housing. As part of the care plan, they identify each area in which clients will need assistance to accomplish the outlined goals and objectives (i.e. scheduling appointments, applying for public benefits, etc.) and focuses on housing and health as necessary outcomes for success.

Requirements

Must successfully pass an initial verbal, written, and reading proficiency assessment in the specified language as a condition of employment. Ongoing proficiency is required and will be assessed annually through re-testing.
Have employment eligibility verification
Have or be able and willing to obtain CPR/First Aid training
Successfully complete the following as a condition of hire: Tuberculosis Test, Background Screening, Drug Test
Have reliable transportation
A valid driver’s license
Proof of insurance and ownership for personal vehicles used during work duties
The ability to qualify for PATH's insurance coverage
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.
PATH is committed to maintaining the highest standards of professionalism and objectivity in our services and employment practices. To avoid potential conflicts of interest and ensure the integrity of our programs, we are unable to employ individuals who are currently receiving services from PATH or have received services within the past two years.

Nice To Haves

Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field.

Responsibilities

Conducts intake and individualized needs assessment for all participants and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the participant including medical, mental health, substance use, financial resources, vocational, and social support needs
Provides referrals, linkages, information, and support to resources that help participants to achieve their ISP goals
Completes program specific assessments (e.g. VI-SPDAT)
Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90- day review with the participant after initial intake
Maintains documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintains a complete, accurate, and current participant file with all required documents
Maintains confidentiality of participant files per HIPAA and all applicable guidelines
Develops therapeutic and/or professional relationships with clients and systems/partners that enhance efforts to engage and retain individuals with their housing goals
Provides crisis intervention and risk assessment services focused on increasing safety and enhancing the clients’ ability to independently solve problems, utilize effective coping skills, and manage and self -coordinate their own care, including services for individuals with chronic trauma
Uses motivational interviewing and trauma-informed care in service delivery
Maintains current, thorough knowledge of community resources and utilizes them to provide comprehensive, wrap-around services to clients