BHS Operations Supervisor

Vanderlande Industries•Orlando, FL

3d•Onsite

About The Position

Supervises a small group of diverse operational employees, including Control Room Operators, VSS Operators, Contractors, and/or Unjammers. Ensures the quality of operations executed on-site according to the contract agreed with the customer(s). Manages system issues on-site with the maintenance/operation team and the customer. Conducts daily meetings with the client for status reporting as required. Assists the manager by overseeing and managing the maintenance and operations of the Baggage Handling System. Acts as VI representative for operational and safety meetings with the Airport, TSA, and the airlines when needed. Works closely with VI personnel regarding site-related operational issues. Sets priorities, distributes work, monitors progress and quality. Ensures all operational activities are executed properly and in time in a large and complex environment. Implements new procedures and takes care of knowledge transfer. Initiates and implements process improvements to ensure continuous improvement of the operational performance to the contract. Possesses a good overview of the work to be done, determines the most efficient and effective working method. Anticipates problems that disturb the daily operation. Generates daily operational reports and conducts analyses of the overall health of the baggage handling system. Ensures that employees comply with the company rules, standards, and key values at VI (acts as a role model). Assists the O&M Manager and Operations Manager in formulating monthly contractual reports. Acts as a Safety Advocate. Manages the daily operation, leads and sets the direction of the team. Maintains and enforces policies and procedures including but not limited to: Communication plans, safety plans, contingency plans, attendance, quality control of craftsmanship, inventory management, training requirements, etc.

Requirements

At least 4+ years operational experience in all aspects of a complex conveyor system
Experienced with MS Office
Experienced with processes and procedures in on-site operational locations, preferably at airports
Leadership experience, capable of working with teams
Competent customer oriented professional who can work independently and accurately
Ability to anticipate customer and team needs and act accordingly
Willing to work long hours in a stressful environment at nights and on the weekends
Valid Drivers License
Must be able to attain and sustain an Airport I.D. Badge

Nice To Haves

Bachelor’s Degree in Operations or Engineering preferred
Airport and Warehouse Operations experience
Conveyor services or material handling services experience

Responsibilities

Supervises a small group of diverse operational employees, including Control Room Operators, VSS Operators, Contractors, and/or Unjammers
Ensures quality of operations executed on-site according to contract agreed with the customer(s)
Manages system issues on-site with the maintenance/operation team and the customer
Conducts daily meetings with client for the purposes of status reporting as required
Sets up and maintains work schedule to ensure fulfillment of contract deliverables
Assists the manager by overseeing and managing the maintenance and operations of the Baggage Handling System
Acts as VI representative for operational and safety meetings with the Airport, TSA, and the airlines when needed
Works closely with VI personnel regarding site related operational issues
Sets priorities, distributes work, monitors progress and quality
Ensures all operational activities are executed properly and in time in a large and complex environment
Implements new procedures and takes care of knowledge transfer
Initiates and implements process improvements to ensure continuous improvement of the operational performance to the contract
Possesses good overview of the work to be done, determines the most efficient and effective working method
Anticipates problems, which disturb the daily operation
Generates daily operational reports and conducts analyses of overall health of the baggage handling system
Ensures that employees comply with the company rules, standards and key values at VI (acts as a role model)
Assists the O&M Manager, and Operations Manager in formulating monthly contractual reports
Acts as a Safety Advocate
Manages the daily operation, leads and sets direction of the team
Maintains and enforces policies and procedures including but not limited to: Communication plans, safety plans, contingency plans, attendance, quality control of craftsmanship, inventory management, training requirements, etc.