BHRN Program Manager - Clackamas & Washington County
About The Position
The Program Manager works collaboratively with their Program Director to develop program materials and resources and supervise peer support specialists (PSS). The Program Manager supports the onboarding process of new PSSs and offers continual training and coaching to support high performance that meets program expectations. Works with other team members to problem solve and support program needs. Attends internal, community partner, and funder program-specific meetings as assigned by their Program Director. Assists Program Director to ensure program activities are in agreement with grant and contract requirements. Assists in preparing reports and other information as required by program contract agreements. Measure 110 created the Oversight and Accountability Council (OAC), which is responsible for administering grant funds and approving service providers that meet the criteria for a Behavioral Health Resource Network (BHRN). BHRNs are designed to expand access to essential support for individuals with substance-use concerns, including housing, harm reduction, peer support, supported employment, and SUD treatment services. TPC participates in four BHRNs across the tri-county area and is responsible for ensuring 24/7 availability of Peer Support Specialists (PSS) and Certified Recovery Mentors (CRM). This position will focus specifically on the Washington County and Clackamas County BHRNs and will work closely with the TPC BHRN Director to hire, develop, and manage the Clackamas BHRN peer support team. This role requires strong coordination, communication, and relationship-building skills, as well as active engagement with Clackamas County’s continuum of care.
Requirements
- High school diploma or equivalent required.
- Associate’s degree (or higher) with 3+ years of relevant work experience
- 2+ years of supervision and program management experience with a diverse team
- Identifies as having lived experience in recovery with substance use disorder (SUD) and/or mental health challenges. Has at least 24 months of continuous, sustained recovery with SUD and/or mental health challenges before employment
- Understands the principles of trauma-informed care, recovery, consumer-involvement
- This position requires strong coordination and engagement skills
- Peer Support Specialist (OHA Traditional Health Worker certification) or MHACBO CRM certification required or able to be obtained within 90 days of hire
- Valid Oregon Driver’s License and proof of automobile insurance required
- Access to reliable personal vehicle required
- No major driving violations within the past 3 years (i.e. - DUII, careless driving, leaving the scene of an accident, etc.)
- No more than 3 moving violations within the past 3 years (i.e. - speeding, failing to yield, running red light, etc.)
- Demonstrated knowledge of human services/peer support program development and capacity building
- Ability to network, communicate, and collaborate effectively with diverse groups and across varied communication and learning styles
- Strong written communication and data analysis skills, including the ability to develop reports, technical assistance guides, and training materials
- Ability to read, analyze, and interpret mental health and recovery-related periodicals, professional journals, and government regulations
- Ability to respond to impromptu questions from community organizations, consumers, and the public with professionalism and tact
- Demonstrated understanding of trauma-informed care, recovery principles, and consumer involvement
- Ability to recognize the impact of trauma on health, coping, and individual needs
- Ability to work with people from diverse backgrounds and cultures
- Ability to adapt to changing circumstances, shifting priorities, and evolving program needs
- Ability to balance field-based work with program management and supervisory responsibilities
- Demonstrated commitment to peer growth, learning, and recovery
- Proficient with Microsoft Office Suite
- Push/pull/lift/carry items up to 25 pounds
Nice To Haves
- Associate degree, or higher in a relevant field, preferred.
Responsibilities
- Supervises peers support specialists to ensure task completion, complete program and contract goals, improve operational efficiency, and support professional development
- Schedules PSSs based on contract obligations and arranges coverage as needed
- Responds to and assigns referrals for peer services internally and with community partners as needed
- Assists with onboarding and continual training new Peer Support Specialist staff through routine supervision and coaching
- Provides 1:1 or group peer support/recovery mentor services as needed
- Completes routine reports to highlight program deliverables and impact in collaboration with data analysts to internal leadership and funders
- Support the Program Director in managing the program budget to ensure fiscal responsibility and efficient use of funds
- Monitor and conduct routine employee record keeping audits (e.g., calendars, financial reports, Ventus Rex, etc.) to ensure timely completion in alignment with company policy and contract expectations
- Develop and maintain strong relationships with community partners
- Regularly travel to various locations using a personal vehicle to perform job-related duties and responsibilities
- Perform additional tasks and responsibilities as needed to support the team and organizational goals
- Meets TPC’s metric-based performance expectations based on organizational standards and contract deliverables
- Complete other relevant duties as assigned
Benefits
- This is a benefited position as outlined in the TPC Employee Handbook
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
