BHD Operations Problem Solver Wed - Sat 7am-5:30pm

ID Logistics US • Kenosha, WI

4h • Onsite

About The Position

The BHD Operations Problem Solver is responsible for ensuring audit preparedness, troubleshooting operational issues, and maintaining quality system records including training matrices, SOPs, and documentation. This role involves ensuring compliance with quality requirements, reporting non-conformances, and maintaining inventory accuracy by identifying, researching, and correcting unique inventory occurrences and discrepancies found through cycle counts. The problem solver is also expected to follow corporate and site-specific Good Manufacturing Practices and safety rules.

Requirements

• High School Diploma or GED; or equivalent combination of experience and education
• Two years related experience; or an equivalent combination of education and experience.
• Must have excellent oral and written communication skills.
• Must be proficient in Microsoft Excel, Word, PowerPoint and email applications.
• Must be able to wear personal protective equipment appropriate for the work environment (e.g. protective footwear, protective eyewear, hearing protection, bump cap, gloves, etc.) in accordance with safety policies.
• Ability to support / problem solve outbound packaging area.
• Ability to effectively present information and respond to questions from associates, managers, regulatory agencies, and the general public.
• Ability to speak effectively with individuals at all levels within and external to the company and the ability to read and interpret documents such as safety rules, operating and procedure manuals.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ration and percent and to generate and interpret graphs.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Through compliance (DMS or Corp Compliance) instruction, systematic completion of all associate training and recordkeeping of. Superior organizational skills are critical.
• Knowledge of Swiss Log, SAP, PKMS, Manhattan systems

Responsibilities

• Ensures Audit preparedness
• Troubleshoots on cases with issues
• Updates and maintains training matrix for all associates
• Responsible for maintaining all Records and Written Procedures of Quality Systems for ID Logistics (i.e. Standard Operating Procedures, Monthly Quality Training, Etc.)
• Ensures that SOP’ are up-to-date and reviewed as required
• Ensures all appropriate documentation and communication are compliance with Quality Requirements
• Ensures all documentation regarding internal audits are current.
• Report / inform to associates of corrective actions that comply to QC
• Report Safety non -conformance
• Assure inventory accuracy and compliance.
• Identifying and researching unique inventory occurrences and correct.
• Investigate inventory discrepancies found through cycle counts and determining root cause.
• Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed.
• Observe all company safety rules and assist in enforcement as appropriate.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees