BH Care Specialist

UVA Community Health•Manassas, VA

About The Position

The BH Care Specialist assists with patient education groups and facilitates complex discharge plans, including coordination with patients’ support systems. As a member of the interdisciplinary treatment team, the specialist helps ensure safety, best practices, and high-quality care throughout discharge planning and establishes connections with providers when patients leave the hospital. The role collaborates with providers and team members to plan, implement, and evaluate proactive, safe discharge plans with patient involvement, and seeks guidance on medically or psychosocially complex cases. The specialist also serves as a resource for discharge planning and care coordination and provides services appropriate to the age and cultural diversity of patients. The position upholds UVA’s mission, vision, and values, including compassion, diversity, personal excellence, and teamwork. The incumbent may be asked to perform additional duties as assigned.

Requirements

  • Bachelor’s degree in Social Work, Human Services, or a similar health-related field.
  • Good working knowledge of computers.
  • Ability to care for behavioral health age-specific populations.
  • NVCI certification within three months of hire.
  • Ability to meet the physical demands of constant standing, frequent walking, bending and stooping, and lifting, pushing, or pulling up to 100 pounds; Safe Handling Equipment must be used for weights over 35 pounds.
  • Proficient communication, auditory, and visual skills; attention to detail and ability to write legibly.

Nice To Haves

  • At least one year of relevant experience is preferred.

Responsibilities

  • Assist with patient education groups.
  • Facilitate complex discharge plans, including coordination with patients’ support systems.
  • Collaborate with providers and the interdisciplinary treatment team to plan, implement, and evaluate proactive, safe discharge plans with patient involvement.
  • Help maintain safety, best practices, and high-quality care throughout the discharge planning process.
  • Establish care connections with providers when patients leave the hospital.
  • Collaborate with team members for guidance on medically and/or psychosocially complex cases.
  • Serve as a resource for discharge planning and care coordination.
  • Provide services appropriate to patients’ age and cultural diversity.
  • Provide guidance, teaching, communication, and trust-building support to team members addressing patient concerns.
  • Use rounding and relationship-building skills to train and coach team members on connecting effectively with patients.
  • Use patient feedback to develop ideas to meet patient needs and ensure team members have relevant information to educate patients.
  • Develop and maintain positive relationships with team members, leadership, and community providers.
  • Adjust activities to accommodate team members’ needs and support positive patient experiences.
  • Develop team members through mentoring, precepting, orientation, and timely feedback.
  • Use psychiatric and behavioral health expertise to implement treatment plans and evidence-based interventions.
  • Maintain control during violent patient situations, defend self and others against violent assaults, and respond appropriately during psychiatric crises.
  • Continue professional development and take responsibility for ongoing education.
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