Beverage Service Bartender - Part Time (Swing Shift)

Oaklawn•Hot Springs, AR

13d•Onsite

About The Position

Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice. We are currently seeking a talented individual to become a Beverage Service Bartender. An individual could be successful if they possess the following.

Requirements

Must be at least 21 years of age
One or more years’ beverage service in a high-volume, fast-paced environment required
One or more years’ guest service experience required
Must be able to handle several projects and tasks at the same time
Must be able to perform the physical job duties of all Food & Beverage team members
Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
Employee must be able to qualify for licenses and permits required by federal, state and local regulations
Must successfully complete R.S.A.

Nice To Haves

nightclub experience preferred
Casino experience preferred

Responsibilities

Serving guests at our front bars and fulfilling drink orders for the dining room
Monitoring the cash drawer at the bar
Performing alcohol inventories at the end of each night to help in maintaining proper inventory levels
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs
Maintains strict confidentiality in all departmental and company matters
Provides impeccable guest service to all guests
Observes and reports any and all unsafe behavior displayed by internal and external guests
Greets and seats guests, presents menus to guests, informs them of promotions and specials
Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations
Monitors guest’s consumption of alcohol and intervene as needed according to guidelines
Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required
Ensures the bar is adequately stocked thought out shift
Completes all assigned opening and closing check lists
Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash and charge sales according to established procedure. Checks out with leadership before leaving shift
Performs all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter
Observes tables and keeps track of clean, dirty and occupied tables
Takes guest information and quotes wait times to guests accurately when tables are not immediately available
Cleans, organizes and stocks menus at host area
Answers phone and answers questions concerning the menu and restaurant
Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience
Ensures waiting and foyer areas are kept clean
Acts as cashier as needed or assigned
May be assigned to various venues throughout the property depending on business needs
Follows established procedures and policies of the Oaklawn Racing Casino Resort