Provide prompt, courteous beverage service to casino guests. Take drink orders, communicate with bartenders, and serve beverages efficiently. Maintain a clean and organized workstation. Monitor guest alcohol consumption and follow responsible service guidelines. Handle cash transactions accurately and follow proper procedures. Assist with drink preparation and maintain knowledge of cocktails and brands. Promote casino events, programs, and player rewards programs. Deliver personalized guest service and resolve issues using service recovery standards. Work collaboratively with team members across beverage and casino operations.
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Career Level
Entry Level
Education Level
High school or GED