F&B Comp. Beverage Server PT

Kickapoo Lucky Eagle Casino•Eagle Pass, TX

21h•Onsite

About The Position

Provide beverage service to guests while maintaining the standards of Kickapoo Lucky Eagle Casino by providing outstanding guest service, and displaying a fun and friendly attitude at all times. This role involves ensuring compliance with applicable laws and regulations, maintaining high standards of guest services, and promoting a friendly atmosphere. The server will provide superior cocktail service, practice responsible alcohol service, and assist with supplying and cleaning comp beverage stations. Handling cash, operating cash registers, and managing various beverage equipment are key aspects of the job. The position also requires demonstrating core values, managing confidential information, and completing required training.

Requirements

High School Diploma or GED.
Experience in the sale and knowledge of alcoholic and non-alcoholic beverages.
Must be able to obtain and maintain current TABC certification.
Strong communication skills in English both written and oral.
Ability to work independently with minimal supervision.
Ability to maintain effective relationships with the General Manager, Directors, Managers and all staff.
Ability to work under pressure in a fast paced, stressful environment.
Ability to meet multiple deadlines and multi-task.
Ability to have strong critical thinking, analytical and guest service skills.
Must possess a positive attitude with strong organizational and leadership qualities.
Ability to add, subtract, multiply and divide in all units of measure.
Ability to define problems, collect data, establish facts and draw conclusions.
Ability to understand complex instructions and material.
Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels.
Ability to work effectively with individuals and demonstrate leadership and team building skills with empathy and enthusiasm.
Ability to maintain confidentiality.
Ability to follow and comply with established Casino guest service programs.
Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license.
Responsible to keep all documents current and valid at all times.
Must be able to provide authorization to work in the United States.
Must be at least 18 years of age.
Must have access to reliable transportation to commute to and from work.
Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC.
Must participate in tip reporting program.

Nice To Haves

One (1) year experience as a food and beverage/cocktail server, preferred.
Experience with tray service, preferred.
Spanish or other language skills a plus.

Responsibilities

Ensure compliance with applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.
Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.
Maintain friendly and effective working relationships with members of all departments.
Promote a friendly atmosphere by smiling, welcoming guests with friendly greetings, making eye contact with guests and offering kind departure statements.
Provide superior cocktail service in designated areas by offering complimentary and alcohol refreshments to guests.
Practice responsible alcohol service to prevent and recognize potential alcohol related concerns and maintain Safe Server certification.
Assist with supplying and cleaning all comp beverage stations on the floor.
Handle cash and reconcile bank.
Alert management immediately of any issues and problems.
Operate and handle cash registers, juice guns, cutting boards, soda guns, ice machines, shot glasses, mixers, pourers, knives, coffee machines, alcoholic frozen drink machines, iced tea machines and other utensils equipment as necessary.
Demonstrate and promote KLECH core values and EGET skills.
Manage and maintain security of confidential information entrusted to position.
Attend and satisfactorily complete all required training as assigned.
Monitor compliance with property established Anti-Money Laundering policies.
Perform other duties as assigned.