Beverage Server

Soboba Casino • San Jacinto, CA

1d • Onsite

About The Position

The Beverage Server is responsible for providing friendly, responsive service to create an exceptional experience for all guests. The primary objective is to ensure guests have a marvelous time, encouraging them to return. This role involves taking beverage orders, delivering them efficiently, and maintaining a positive demeanor with all guests.

Requirements

• Must be 21 years of age, or older.
• Be able to communicate and understand the predominant language(s) of our guests.
• Must have a basic knowledge of procedures and functions.
• Possess basic math skills.
• Be able to work in a standing position for long periods of time (up to 8 hours).
• Be able to be in the outside elements for 8 -10 hours at a time.
• Ability to be on your feet for a minimum of 8 hours
• Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
• Honesty, integrity punctuality, reliability and regular attendance.
• Any combination of education, experience and training that provides the required knowledge, skills and abilities.
• Must be able to provide evidence of eligibility to work in the United States of America.
• Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.
• Required to submit to and obtain negative results on all drug and/or alcohol testing.
• Ability to obtain and maintain County of Riverside Food Handlers Card within seven (7) days of date of hire.
• Ability to obtain and maintain TIPS certification (Training for Intervention Procedures).
• Responsible Beverage Service (RBS) certified, or able to obtain certification within 60 days of date of hire.

Nice To Haves

• High School diploma or equivalent, preferred.

Responsibilities

• Ensure friendly and efficient service to the guest, accept orders for beverages and delivers to guests in assigned area in a timely manner.
• Apply positive communication and interpersonal skills with guests, (internal and external) at all times.
• Welcome and greet guests to make all our guests feel comfortable; let them know you’re there to personally take care of them.
• Make recommendations you genuinely feel your guests will enjoy and Up-sell beverage items using suggestive selling techniques.
• Answer questions about our food, beverages, other Casino functions and services.
• Garnishes cocktails, knows brands, prices, and availability of all items.
• Clean and stock service area, advise bar porters when supplies are low.
• Monitor alcohol consumption according to TIPs guidelines & verify identification, age of guests looking under the age of 35.
• Maintain cleanliness and sanitation of work area according to Soboba Casino standards and Health Department regulations.
• Be ready and willing to assist fellow servers as situations arise.
• Thank guests for their visit and invite them to return.
• Be able to use the POS system to perform cash and credit card transactions. Receive cash, credit cards, and ensure the responsibility for maintaining a self-bank or casino bank.
• Properly and accurately input drink orders.
• Be able to learn and successfully use the DOT system to take drink order remotely and deliver to guests at the machines on the casino floor.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
• Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record.
• Maintain personal appearance; report to work in a clean uniform.
• Be able to multi-task.
• Complete daily checklists and have them signed off by a Lead Beverage server or Beverage Supervisor.
• Performs opening and closing duties in the service areas.
• Ability to serve food when needed and assist in various food outlets from time to time.
• Clean an maintain food standards when working in beverage areas that serve food.
• Perform special projects and other responsibilities, tasks, or duties as requested.

Benefits

• 401k Plan
• Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance
• Medical available to employees at a significantly reduced cost.
• Dental & Vision paid for the employee
• Employee Assistance Program
• Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)
• Paid Time Off
• Reward and Recognition Program (Quarterly, and Annually)
• Team member Incentives
• Discounted Team member meal

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees