Beverage Server

Sonesta Hotels•Houston, TX

3d•Onsite

About The Position

Looking for an energetic Beverage Server who will be responsible for taking orders and serving beverages to patrons, and maintaining tables. This is a Full-time position working evenings for a fast-paced hotel.

Requirements

Must meet any city, county, state, or other legal minimum age requirement to sell/serve alcoholic beverages. (T.I.P.S./TABC Card)
Food Handlers Certificate Required
TABC certification required
Ability to adhere to Royal Sonesta Houston grooming standards.
Ability to lift and carry a server tray weighing approximately 10 pounds in the overhead style of service.
Ability to lift and move approximately 25 pounds.
Ability to bend, squat, and reach.
Ability to stand and walk continuously.
Ability to communicate clearly and effectively with guests and direct them to various facilities and functions within the hotel.
Ability to perform basic arithmetic, including the use of percentages, and count.
Ability to read and write.
Ability to perform cash and credit transactions.
Ability to effectively utilize point of sale equipment.
Ability to move freely within the bar/lounge area.
Not infected by diseases transmitted through the food supply as designated by the Public Health Service.
Ability to sustain direct contact with the public; must establish a high degree of customer service, (smile, eye contact, positive personal presentation, etc.,) and a high volume of interaction with guests and staff.

Responsibilities

Setting tables and station side work.
Obtain beverage orders from guests, process them on the register, receive beverage orders from the bartender, and deliver beverages to guests.
Be alert to guest needs by phone and in person to exceed guest expectations.
Process payments, including cash handling, credit cards, room charges, vouchers, and the city ledger.
Closing and preparation of the cashier report.
Closing duties, which include cleaning, sanitizing, and replenishing.
Maintaining the cleanliness of tables and the surrounding area, as well as the high tea and service bar area.
To perform other work-related duties as assigned by Management.