Bartender

MRA Recruiting Services•Arlington Heights, IL

5d•Onsite

About The Position

The Metropolis Performing Arts Centre is seeking a Beverage Server/Bartender to join the Audience Services team. The lobby bar is open 30 minutes before each performance, as well as during the intermission of the performance. This role requires excellent customer service skills and the ability to handle stressful situations calmly and effectively. The ideal candidate will be at least 21 years of age and possess prior bartending experience.

Requirements

Be at least 21 years of age
Good communication skills to interact positively with patrons and co-workers
Bartenders may need to lift up to 25 pounds during a shift

Nice To Haves

1-3 years’ prior bartending experience preferred
High School diploma preferred

Responsibilities

Completion of Basset Certification program and Food Handling Certification program (certifications must be renewed every 3 years)
Sell alcoholic and non-alcoholic beverages to patrons while complying with guidelines learned during the Basset and Food Handling Certification program
Demonstrate vigilance in checking IDs to ensure compliance with local and state laws regarding the sale of alcoholic beverages
Maintain the appearance of the service bar
Provide superb customer service to all persons who enter the space
Communicate and problem-solve with Front of House employees.
Complete inventory, reporting, and cash handling, as well as pulling reports from credit card machines. Use the Square point of sale system.
Handle stressful situations calmly, rationally, and tactfully
Communicate inventory needs with the Audience Services Director and Supervisor
Complete thorough cleaning of the bar and bar items following every shift, including mopping as needed
Be aware of patron conditions to avoid over-serving
Demonstrate PERFORM values of Metropolis and create an inclusive/accessible environment for all
Complete other duties as assigned by the Audience Services Director, Executive Director, or Artistic Director