Beverage Manager

MOMOFUKU•New York, NY

6d•$75,000 - $80,000•Onsite

About The Position

The Beverage Manager works collaboratively with the General Manager to create and drive the narrative and evolution of the wine and beverage program. The Beverage Manager educates and motivates all front of house team members and oversees the execution of new programs and initiatives and maintaining beverage related inventory. This role is also responsible for overseeing service during any portion of the restaurant's operating hours on a regular basis.

Requirements

Minimum 3 years of restaurant management experience in a high volume, upscale to fine dining restaurant
Minimum 2 years of experience working with an extensive beverage program in a sales-focused role: 200+ wine labels or equivalent
Valid Food Handler’s Certification
Experience with Toast, Tripleseat, Google strongly preferred
Team-focused mindset and empathetic approach to collaboration
A positive and enthusiastic attitude, as well as a desire to learn, grow, and develop new skills
Excellent communication, organizational, and interpersonal skills
Ability to remain calm under pressure and resolve guest conflict
Willing to accept guidance in a positive manner and implement the direction in a way that is productive for both you and the team
Ability to demonstrate quick thinking and adaptability in a constantly changing environment

Nice To Haves

3+ years of restaurant management experience in a high volume, upscale to fine dining restaurant
2+ years of experience independently running the beverage program for a high volume, upscale to fine dining restaurant
Completed certification of WSET or CMS Wine Education equivalent
Continued self-education and expansion of beverage and service knowledge, with a proven track record of converting the knowledge into full team trainings for team member education and development
A proven track record of dependability, a continuous focus on learning and development, and a history of consistently and successfully fulfilling all role responsibilities

Responsibilities

Manage, drive and oversee all beverage and bar related sales for the entity
Work with Corporate Beverage Director and General Manager to conduct daily and on-going comprehensive beverage training and education for front of house team members
Order all beer, liquor, wine, non-alcoholic beverages and bar consumables to established par levels
Maintain accurate beverage item locations at both on-site & off-site storage units
Maintain accurate beverage items in the restaurant point of sale system
Count, Input, and reconcile monthly inventory and address discrepancies with the General Manager and the Corporate Beverage Team
In partnership with the General Manager and the Corporate Beverage Team, ensure that the restaurant is hitting targeted beverage costs
Meet with vendors to discuss beverage program needs, make selections and negotiate purchasing
Maintain proper flow of service while upholding service standards, product quality, and cleanliness
Perform administrative tasks including but not limited to financial reports, scheduling, facilities maintenance, and Health Department checks
Ensure that the bar team is trained and follow all safety and Department of Health sanitation policies and procedures
Collaborate with Corporate Beverage Director to evolve beverage offerings based on seasonality and innovation
Update all printed and digital beverage materials including POS system, based on product selection and availability
Manage Invoices, scanning to Chouxbox and addressing any flags or discrepancies
Interact with guests to ensure service and food quality
Cultivate relationships with guests to create return business
Support service team by troubleshooting any escalated guest issues
Drive and support the continual development of FOH team members by upholding performance expectations, providing ongoing feedback, and offering input for regular performance reviews
Assist in managing customer service responses and leading all guest recovery efforts including but not limited to online feedback, guest complaints, and immediate service recovery
Lead by example in properly executing all service standards and protocols