Beverage Manager

EBSCO Industries Inc•Panama City Beach, FL

4h•Onsite

About The Position

Alys Beach is seeking an experienced Beverage Manager to oversee the beverage program for all Alys Beach amenities, including Neat Bottle Shop, The Beach Club, Caliza, The Silva, and Catering. This role involves driving standards and day-to-day operations, with a focus on bar operations, product ordering, receiving, inventory management, and floor management. The position requires self-motivation and dedication, with responsibilities extending to administrative tasks and involvement in other food and beverage outlets. The Beverage Manager will also collaborate with the Alys Beach Events team for various activations and manage in-home tastings and deliveries to residences, working closely with the Concierge team to promote beverage services. Key duties include checking customer identification, managing responsible alcohol service, effective communication, decision-making under pressure, problem-solving, and employee performance evaluation. The role demands flexibility in hours and the ability to multitask while maintaining high standards.

Requirements

High school diploma or GED
10 years of Beverage service experience, with at least 5 years of purchasing and receiving.
Prior experience in Bartending/Server/Retail.
Experience using inventory software, managing COGS and analyzing P&L.
Ability to communicate clearly and professionally verbally and in writing
Strong Beverage knowledge. Beer/Wine/Liquor.
Strong communication skills.
Ability to maintain a calm professional demeanor during periods of stress.
Ability to stand for 8 hours
Ability to reach, bend, squat, carry plates, trays of glasses and lifts glass racks and boxes weighing up to 50 pounds up to 20 times per shift.
Ability to tolerate some exposure to smoke, steam, high temperatures, and humidity.
Strong interpersonal skills. Able to communicate with individuals from diverse backgrounds.
Organizational skills-Ability to be organized in a changing environment.
Ability to read, speak, and write the English language
Ability to perform basic math skills
Strong analytical and problem-solving skills

Nice To Haves

Proficient in Microsoft Word, Excel, Outlook, and MICROS POS a plus
Degree in a Hospitality Program a plus
TIPS Certified
Cicerone Level 1 certification.
Wine certification. Level 1 Court of Master Sommelier.
Mixology course.

Responsibilities

Oversee and lead the beverage program for all Alys Beach amenities including Neat Bottle Shop, The Beach Club, Caliza, The Silva, and Catering.
Work closely with outlet managers to keep the beverage offerings seasonal, unique, and vibrant for our homeowners and rental guests while staying on Brand with Alys Beach Standards.
Oversee all alcoholic beverage purchasing through a pool buying license for Alys Beach owned amenities.
Receive deliveries into inventory management software, process invoices, and file information to be compliant with local and state laws.
Deliver inventory to the various outlets and keep the beverage warehouse organized.
Manage COGS and analyze P&L.
Maintain strong relationships with preferred vendors to ensure competitive pricing and access unique spirits and wines.
Provide morning and manager days off coverage at Neat Bottle Shop.
Work closely with the Alys Beach Events team for activations including but not limited to 30A Wine Festival, Digital Grafitti, Alys Crafted, and various other curated experiences.
Be responsible for all event beverage storage, inventory, logistics, and invoice reconciliations in a timely manner.
Oversee in-home tastings and deliveries to Alys Beach residences.
Work closely with the Alys Beach Concierge team to promote beverage delivery of bottles and cocktail kits for arriving rental guests and homeowners.
Grow and maintain relationships with owners and guests to anticipate needs based on their likes and preferences.
Check identification of customers to verify age requirements for purchase of alcohol.
Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking or ordering taxis or other transportation for intoxicated patrons.
Communicate effectively and respectfully with guests, staff, superiors, and vendors.
Make solid decisions in a time pressured environment.
Be responsible in handling challenging situations.
Resolve customer and staff issues.
Monitor and evaluate employee performance while being a learning tool for associates to consistently rely on to gain perspective and direction.
Ability to work flexible hours, work efficiently, and multitask, all while being focused on the standards of Alys Beach as well as the standards of our food and beverage program.