Beverage Cart Attendant | Marcerro at Nightsky | San Luis Obispo, CA

PM New•San Luis Obispo, CA

9d•Onsite

About The Position

Nightsky San Luis Obispo is an elevated, nature-immersive hospitality experience set atop a hill with sweeping views of the Nine Sisters. Designed for connection, rejuvenation, and simple-but-beautiful moments, our luxurious eco-tents, al fresco gathering spaces, and curated activities offer guests a refined, comfortable immersion in nature. Our personality is warm, adventurous, neighborly, stylish yet approachable. We believe in the power of shared humanity, in balance, in embracing nature’s rhythm, and in taking it easy while delivering thoughtful, meaningful hospitality. Set within Nightsky, Marcerro features a creative and cleverly-designed F&B program to minimize service complexity while guests are encouraged to mingle together through communal programming for a memorable experience. Marcerro —a name born from the union of mar (sea) and cerro (hill)—pays homage to the stunning natural convergence of the Pacific Ocean and the Santa Lucia Mountains that cradle our site. This unique positioning inspires everything we do, from the ingredients we source to the atmosphere we create. We operate a streamlined, light-touch service model—where guests may encounter only a few “hosts,” but every detail feels curated, intentional, and inspired by the natural world around us.

Requirements

Previous hospitality, restaurant, golf course, resort, or guest service experience preferred.
Strong communication and guest service skills.
Comfortable working independently in a fast-paced environment.
Ability to safely operate a motorized beverage cart and work outdoors in varying weather conditions.
Knowledge of food and beverage service, cash handling, and point-of-sale systems preferred.
Ability to obtain and maintain all required certifications, including California Responsible Beverage Service (RBS) Certification and Food Handler Card.
Must be at least 21 years of age.
Flexible schedule including weekends, holidays, and varying shifts.
Ability to stand, walk, bend, and lift up to 40 pounds throughout the workday.

Responsibilities

Greet guests throughout the property and provide friendly, attentive service while operating the beverage cart.
Serve as a mobile extension of Marcerro, delivering food, beverages, and hospitality to guests across the golf course, Swingtime, event spaces, and other designated service areas.
Promote menu items, daily specials, featured beverages, and property experiences while utilizing upselling techniques to maximize revenue and enhance the guest experience.
Prepare, stock, organize, and maintain the beverage cart to ensure all products, supplies, and equipment are readily available throughout the shift.
Process guest orders accurately using Toast handheld devices and handle cash and credit card transactions in accordance with company procedures.
Verify guest identification and monitor alcohol consumption in accordance with federal, state, local, and company regulations.
Notify management of incidents involving excessive alcohol consumption, guest concerns, safety issues, or service recovery opportunities.
Maintain established inventory levels and replenish product, ice, garnishes, and supplies as needed throughout the shift.
Complete opening, ongoing, and closing duties including inventory counts, cleaning, stocking, and securing all products and equipment.
Operate the beverage cart safely and responsibly at all times, following designated service routes and company safety standards.
Conduct pre-shift inspections to ensure the beverage cart is clean, organized, fully stocked, and operating properly.
Maintain cleanliness and organization of the beverage cart, storage areas, service stations, and any assigned work areas.
Support tournaments, special events, activations, movie nights, and other property programming as needed.
Promote teamwork and quality service through daily communication and coordination with restaurant, golf, events, and property operations teams.
Follow all company policies and procedures.
Immediately report suspicious occurrences, safety concerns, accidents, equipment issues, or hazardous conditions.
Attend mandatory meetings and training sessions as directed.
Perform other duties, including cross-training opportunities, as assigned.