Bereavement Supervisor

Tri-Cities Chaplaincy•Kennewick, WA

1d•Onsite

About The Position

The Bereavement Supervisor leads the operational delivery and growth of Tri-Cities Chaplaincy’s child and family and adult bereavement programs, including Cork’s Place. Working under the guidance of the Chief Operations Officer, the supervisor oversees staffing, budgets, community engagement, fundraising, and administrative support. The role recruits, trains, and supports staff and volunteers who provide non-clinical, non-counseling grief education and care, and prioritizes responding promptly to community members seeking bereavement services. The supervisor develops and evaluates programs, maintains policies and procedures, supports fundraising and grant reporting, and builds relationships with community organizations, donors, and vendors. The position also provides bereavement services as needed, coordinates memorial services, contributes to quality assurance and hospice compliance activities, and participates in leadership and outreach meetings. The role is full-time and exempt, based in Kennewick, Washington, with an anticipated Monday–Friday schedule of 8:00 a.m.–4:30 p.m. Evening and weekend work may be needed, and the supervisor must be able to work flexible hours and be on call for after-hours events and community outreach.

Requirements

Bachelor’s degree in child development, psychology, social work, education, theology, business, management, or equivalent.
Experience working in bereavement or similar work.
Two years of leadership or supervisory experience.
Availability to work evenings and weekends as needed.
Valid driver’s license, reliable transportation, and eligibility under the organization’s insurance requirements; driving is an essential function.
Ability to pass a pre-employment drug screen, including cannabis testing in Washington State; the position is designated Safety Sensitive.
Ability to report to assigned work locations as scheduled and maintain consistent, reliable attendance.
Ability to work flexible hours and be on call for after-hours events and community outreach.
Maintain confidentiality and protect patient and agency information in accordance with HIPAA guidelines.
Meet state and agency health requirements, including providing proof of immunization, declinations, or approved accommodations as applicable.
Pass criminal background and drug screenings.
Read, write, speak, and understand English fluently.
Meet the position’s physical and environmental requirements, with or without reasonable accommodation.
Complete agency and departmental orientation, required training, continuing education, policy reviews, and required licensure or certifications.

Nice To Haves

Master’s degree in child development, psychology, social work, education, theology, or equivalent.
Experience in community outreach.
Experience developing teams, managing staff, and working with volunteers, and a passion for helping children.
Proficiency in Microsoft Suite.
Professional written and oral communication skills.
Detail-oriented, with the ability and knowledge to understand program management as a whole and the role of bereavement programs within the agency.
Ability to work independently using sound judgment and time management, and to multitask.
Ability to maintain appropriate boundaries and a high level of confidentiality.
Understanding of the grief process and experience working with youth.

Responsibilities

Develop, implement, integrate, supervise, and evaluate all aspects of the bereavement programs.
Maintain and update policies, procedures, and related service delivery.
Facilitate work with staff and volunteers and maintain accurate statistical records of bereavement services and volunteer facilitator and community hours.
Report program goals and outcomes to funders and prepare service reports, monthly reports, newsletters, annual community reports, and Board reports as requested.
Work with the Chief Operations Officer to develop an annual budget with SMART goals and meet program expectations and fundraising goals.
Work with the development team on donor relations and fundraising activities.
Collaborate on grant writing and provide yearly and mid-year reports as requested by funders.
Promote programs through outreach with agencies, schools, hospitals, adult care facilities, clinics, and public service organizations to obtain volunteer facilitators and referrals.
Empower and support staff providing bereavement services to adults, children, and families.
Meet with potential donors and vendors and manage the acquisition of in-kind materials, monetary contributions, and other services.
Provide adult bereavement and Cork’s Place services as needed.
Conduct facility tours for community members and new employees when requested.
Participate in Leadership, Outreach Team, and other assigned meetings.
Complete program audits and reports for hospice bereavement support compliance.
Coordinate and participate in bi-annual memorial services.
Serve as a member of the QAPI quality assurance program.
Maintain and increase knowledge and skills through formal education, workshops, professional organizations, research, and reading.
Work flexible hours and be on call for after-hours events and community outreach.
Perform other duties as assigned.

Benefits

Accrued vacation based on hours worked.
Sick leave accrued in accordance with Washington State Sick Leave Law.
After the 90-day introductory period, the option to convert up to two accrued sick days annually into wellness days.
Ten paid agency-observed holidays per year, available upon hire.
Bereavement leave: three days for the loss of an immediate family member and two days for the loss of a household pet or service animal.
One paid Community Volunteer Day annually.
Medical, dental, and vision insurance, effective the first of the month following the date of hire.
Employer-paid basic life and AD&D insurance, long-term disability, and short-term disability.
Voluntary supplemental life insurance, additional AD&D coverage, and pet insurance.
Voluntary hospital indemnity, critical illness, and accident insurance.
Discounted rate for Life Flight air ambulance service.
401(k) plan; employees may contribute upon hire, with employer matching of up to 5% beginning the following January or June depending on hire date, after one year of employment.
Mileage reimbursement of $0.72 per mile for eligible positions, subject to change based on IRS rates.
Bilingual Spanish premium pay, subject to proficiency verification.
Certification-based premium pay, as applicable and approved.
Tuition assistance of up to $5,250 annually after one year of employment.
Professional development and continuing education through platforms such as Relias Learning and CAPC.