Bereavement Supervisor

Tri-Cities Chaplaincy•Kennewick, WA

2d•$92,196 - $114,634•Onsite

About The Position

The Bereavement Supervisor oversees the operational and programmatic aspects of Tri-Cities Chaplaincy’s bereavement programs, including Cork’s Place and the adult bereavement program. Reporting to the Chief Operations Officer, this role supports staffing, budget management, community engagement, fundraising, and administration. The supervisor recruits, trains, and supports staff and volunteers who provide non-clinical, non-counseling grief education and care, and helps ensure community members’ needs for bereavement services are met promptly. The position provides leadership for the development and growth of child, family, and adult bereavement programs. It oversees program policies and services, records and reporting, budgets and fundraising, outreach, compliance audits, and memorial services. The role also provides bereavement services when needed and represents the programs in agency, community, and funder activities. This is a full-time, exempt position based in Kennewick, Washington. The anticipated schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.; evenings and weekends may be needed, and the employee must be able to work flexible hours and be on call for after-hours events and community outreach. The listed hiring range is $92,196.00–$114,634.14.

Requirements

Bachelor’s degree in child development, psychology, social work, education, theology, business, management, or equivalent.
Experience working in bereavement or similar work.
Two years of leadership or supervisory experience.
Ability to work evenings and weekends as needed.
Valid driver’s license, reliable transportation, and eligibility under the agency’s insurance requirements; driving is an essential function.
Ability to pass a pre-employment drug screen, including cannabis testing in Washington State.
Ability to report to assigned work locations as scheduled and maintain consistent, reliable attendance.
Ability to work flexible hours and be on call for after-hours events and community outreach.
Ability to meet the position’s physical and environmental requirements, with or without reasonable accommodation.
Ability to satisfy state and agency health requirements, including applicable immunization, declination, or approved accommodation requirements.
Ability to pass criminal background and drug screenings.
Fluent English reading, writing, speaking, and comprehension.
Ability to maintain current licenses and certifications required for the role.
Ability to complete agency and departmental training and ongoing education by required deadlines.

Nice To Haves

Master’s degree in child development, psychology, social work, education, theology, or equivalent.
Experience in community outreach.
Experience developing teams, managing staff, and working with volunteers, and a passion for helping children.
Proficiency in Microsoft Suite.
Professional written and oral communication skills.
Detail orientation and knowledge of program management and the role of bereavement programs within an agency.
Ability to work independently using sound judgment, time management, and multitasking skills.
Ability to maintain appropriate boundaries and a high level of confidentiality.
Understanding of the grief process and experience working with youth.

Responsibilities

Develop, implement, integrate, and supervise all aspects of bereavement programs and demonstrate program effectiveness.
Maintain and update program policies and procedures and oversee delivery of related services.
Facilitate work with staff and volunteers and maintain accurate statistical records of bereavement services and volunteer facilitator and community hours.
Report goals and outcomes to funders and prepare service reports, monthly reports, and newsletter content as requested.
Prepare annual community reports and special reports for the Board of Directors when requested.
Work with the Chief Operations Officer to develop an annual budget with SMART goals and meet program and fundraising goals.
Collaborate with the development team on donor relations and fundraising activities.
Collaborate on grant writing and provide yearly and mid-year reports as requested by funders.
Promote programs through outreach with agencies, schools, hospitals, adult care facilities, clinics, and public service organizations to obtain volunteer facilitators and referrals.
Empower and support staff in providing bereavement services to adults, children, and families.
Meet with potential donors and vendors and manage the acquisition of in-kind materials, monetary support, and other services.
Provide bereavement services for adult bereavement and Cork’s Place as needed.
Conduct facility tours for community members and new employees when requested.
Participate in Leadership and Outreach Team meetings and other meetings as assigned.
Maintain and develop knowledge and skills through education, workshops, professional organizations, research, and reading.
Complete program audits and reports for hospice bereavement support compliance.
Coordinate and participate in bi-annual memorial services.
Act as a member of the QAPI quality assurance program.
Participate in community education and outreach to promote agency programs, including hospice care, advance planning, and bereavement services.
Comply with agency policies and protect patient and agency information under HIPAA guidelines.
Complete agency and departmental orientation, required training, and ongoing education and policy reviews.
Perform other duties as assigned.

Benefits

Accrued vacation based on hours worked.
Sick leave accrued in accordance with Washington State Sick Leave Law.
After the 90-day introductory period, employees may convert up to two accrued sick days annually into wellness days.
Ten paid agency-observed holidays per year, available upon hire.
Bereavement leave: three days for the loss of an immediate family member and two days for the loss of a household pet or service animal.
One paid Community Volunteer Day annually.
Medical, dental, and vision insurance effective the first of the month following hire.
Employer-paid basic life and accidental death and dismemberment insurance equal to one times annual salary, long-term disability, and short-term disability.
Voluntary supplemental life insurance, additional AD&D coverage, and pet insurance.
Voluntary hospital indemnity, critical illness, and accident insurance.
Discounted Life Flight air ambulance rate.
401(k) plan with employee contributions available upon hire; employer matching of up to 5% begins the following January or June, depending on hire date, after one year of employment.
Mileage reimbursement of $0.72 per mile for eligible positions, subject to change based on IRS rates.
Bilingual Spanish premium pay, subject to proficiency verification.
Certification-based premium pay, as applicable and approved.
Tuition assistance up to $5,250 annually after one year of employment.
Professional development and continuing education through platforms such as Relias Learning and CAPC.