Bereavement Manager
About The Position
The Bereavement Manager develops, coordinates, and implements grief support and education programs in collaboration with the Director of Hospice. The position supports bereavement services for adults, families, and children, and trains and supports volunteers, graduate trainees, and post-graduate interns assigned to branch offices. It also contributes to community relations through outreach and education. The role includes completing survivor bereavement risk assessments and developing plans of care with the hospice multidisciplinary team; assessing community needs and coordinating support groups; providing or arranging grief counseling referrals; supporting staff grief programs; and maintaining records and service-use data. The position is based in Sunnyvale and is scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m., with a flexible schedule that may include evenings and weekends as needed.
Requirements
- LCSW required; must maintain an LCSW license.
- Meet BBS supervisory training requirements.
- Experience in group facilitation and individual counseling.
- Experience working with people facing terminal illness, death and dying, grief, and loss, individually or in group settings.
- Experience with program development, training, and public speaking.
- Demonstrated competence and comfort working with families in crisis, frail elderly people, disabled people, and/or terminally ill people.
- Ability to work cooperatively on an interdisciplinary team in a multicultural environment with all levels of management and staff.
- Ability and willingness to work a flexible schedule, including evenings and weekends as needed.
- Valid California driver’s license and current automobile insurance.
- Proficient computer skills, including Google Workspace applications.
Responsibilities
- Finalize survivor bereavement risk assessments and facilitate development of bereavement plans of care with the hospice multidisciplinary team.
- Assess community bereavement support needs and develop, coordinate, and supervise agency-sponsored support groups on-site and in the community.
- Collaborate with the Volunteer Coordinator to recruit bereavement volunteers, trainees, and interns.
- Assist with screening, training, and supporting bereavement volunteers, with primary supervision of Bereavement Phone Call and Visit volunteers.
- Assist the Volunteer Coordinator in maintaining and collecting appropriate bereavement volunteer documentation.
- Collaborate with volunteers to generate data for bereavement outreach correspondence.
- Analyze bereavement intern contact entries and report findings to hospice administration.
- Participate in agency-wide volunteer training initiatives.
- Develop and conduct grief support training and workshops for the agency and community with the Director of Hospice and Branch Office Managers.
- Provide or coordinate referrals for individual and family grief counseling for Pathways clients and the community.
- Support Spiritual Care and Social Services in providing staff grief support programs and individual support as requested.
- Collaborate with the Volunteer Coordinator and Director of Hospice to develop memorial event programs.
- Maintain records of bereavement contacts and statistical data on service utilization and event attendance.
- Perform other duties consistent with professional training and the agency’s mission.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
