Benefits Technology Analyst

Corporate Synergies•Camden, NJ

23h•Hybrid

About The Position

Foundation Risk Partners (FRP), a rapidly growing insurance brokerage and consulting firm, is seeking a Benefits Technology Analyst to join their Corporate Synergies team. This hybrid role, based in the Greater Philly Metro Region, is crucial for the ongoing support and annual renewal of CSG’s Employer and Participant Support Service offerings. The analyst will collaborate with the Client Engagement Manager (CEM) to understand requirements and execute deliverables within specified timeframes. Key responsibilities include system setup, configuration, ongoing maintenance, testing, and reporting for all Client Solutions related to Employer and Participant Support. The role also involves coordinating the delivery of the Benefits Administration system, Billing Reports, Payroll Integration, and the review and reconciliation of Carrier Error Reporting. Staying current with Federal and State regulations affecting employee benefits, particularly those impacting system configuration and reporting, is essential.

Requirements

Minimum of five years of experience with a health and welfare benefits administration preferred.
Bachelor’s degree or education and experience equivalency.
Proficient in Microsoft Word and Excel.
Solid knowledge in the area of HRO/Benefits Administration (i.e., ability to represent CSG as a technical expert in front of clients.)
Ability to develop strong relationships with internal and external stakeholders at all levels.
Effective communicator (written and verbal).
Strong data administration skills (i.e. manipulation pivot tables, table compare and data conversion).
Strong time management and organizational skills.
Detail oriented with the ability to multitask.
Ability to translate functional requirements into technical / processing specifications.
Quality assurance and technology skills as it relates to the industry.

Nice To Haves

Experience with PlanSource, Employee Navigator and/or ADP WFN desired.

Responsibilities

Set-up and maintenance of Client Solutions Products (i.e. Benefits Administration System).
Following CSG processes and ensuring all documentation required to install BenAdmin platforms is up to date.
Identify and resolve and/or escalate issues with minimal guidance.
Create and execute test scripts to ensure work product is delivered error free and in accordance with requirements.
Working with Client Engagement Manager to secure missing information during renewal and maintenance of the product.
Analyze and validate data completeness, consistency, accuracy, and compliance to data standards.
Coordinating the complete and timely delivery of the Benefits Administration system, Billing Reports, Payroll Integration, Review and Reconciliation of Carrier Error Reporting.