Benefits Systems Analyst

City of Alexandria•Alexandria, VA

About The Position

The City of Alexandria Human Resources Department is seeking a highly engaged, self-directed Benefits System Analyst to provide excellent customer service and improve the efficiency of administration. The Benefits System Analyst works on the Employee Benefits team within the City's Human Resources Department and is responsible for the benefits system maintenance, day-to-day support and enhancement of the Human Resources Information System (HRIS), as well as reporting, analytics, and dashboards. The Benefits System Analyst reports to the Benefits Manager.

Requirements

Four-Year College Degree and three years professional experience in a human resources management field; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.

Nice To Haves

Advanced Excel and analytic skills
At least four (4) years of Benefits Systems Analyst experience
Experience with a Human Resources Information System (HRIS) such as MUNIS
Experience with Self-Insured, Fully Insured, and Flexible Benefit plans
Demonstrated knowledge and experience in benefits administration, including: Standard benefit offerings, Eligibility requirements, Enrollment processes, Life event processing, Legal and regulatory requirements, Benefits reporting
Strong critical thinking and analytical skills, with the ability to troubleshoot and analyze new issues using systems knowledge
Intermediate experience with Smartsheets platform
Desire and initiative to expand systems knowledge through webinars, self-guided trainings, and e-learnings
Ability to manipulate data to meet City, departmental, and client needs
Knowledge of FMLA, ADA, HIPAA, and other relevant regulations
Excellent communication and organizational skills
Ability to handle sensitive information with discretion
Experience with HRIS and leave tracking systems preferred

Responsibilities

Maintains and improves benefits processes and documentation
Analyzes and validates data and develops operational metrics
Supports system enhancements and upgrades when opportunities arise
Partners with Payroll, IT, and vendors to resolve issues and improve workflows
Identifies opportunities to automate or streamline manual processes
Leads process improvement initiatives within existing system capabilities
Ensures timely and thorough processing of all benefit enrollments, terminations and changes
Leads and/or participates in the future implementation and administration of various HR systems and data feeds
Provides primary support for Benefits modules of the HR systems, including researching and resolving eligibility problems
Performs scheduled activities within the framework of day-to-day administration and biweekly HRIS Payroll lifecycle
Assists with configuration of plans, groups, eligibility rules, annual rate changes, evidence of insurability, passive events, notifications, open enrollment, departmental transfers, new hires, and life events
Works with the Finance Department to reconcile benefit provider invoices against employee elections/deductions in payroll
Performs other duties as assigned