Remote Benefits Support Consultant

AIL, (Multiple States)
$95,000 - $110,000Remote

About The Position

AO Globe Life has proudly served veterans, labor union members, credit union members, and their families for more than 70 years. Our mission is simple: provide expert guidance and dependable benefit solutions that help members protect what matters most and build lasting financial security. We are seeking driven, service-focused professionals who want to build meaningful careers in a fully remote environment while making a real impact.

Requirements

  • Authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with webcam
  • Must be physically located within the United States
  • Eligible to obtain a Life Insurance License (licensing support provided)

Nice To Haves

  • Customer service or client-facing experience is helpful but not required
  • Individuals open to coaching, mentorship, and continuous development
  • Strong communicators who enjoy helping others
  • Self-motivated professionals comfortable working independently
  • Organized individuals who can manage schedules and digital systems effectively
  • Candidates confident using Zoom and other virtual platforms

Responsibilities

  • Connect with individuals who have requested information about benefit programs
  • Assess each client’s needs and provide personalized guidance
  • Explain life and supplemental benefit options clearly and professionally
  • Support clients through the enrollment process from start to finish
  • Maintain accurate digital records and ensure compliance standards
  • Provide ongoing client support including policy reviews and updates
  • Assist clients with beneficiary changes and general service requests
  • Build long-term relationships through consistent follow-up and communication
  • Participate in training sessions, mentorship programs, and team collaboration

Benefits

  • 100% remote work environment from anywhere in the United States
  • Flexible scheduling that supports work-life balance
  • Pre-qualified client consultations provided — no cold outreach required
  • Comprehensive training and licensing support
  • Weekly direct deposit
  • Monthly and quarterly performance bonuses
  • Union representation through OPEIU Local 277
  • Leadership development and advancement opportunities
  • Recognition programs and performance-based incentives
  • A stable organization with a 70+ year legacy of service
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