Benefits Specialist

Boardwalk Pipelines, LP Human Resources•Owensboro, KY

21d•Onsite

About The Position

The individual in this position will have the responsibility for internal customer support through the Boardwalk Benefits Service Center. This person will be responsible for coordinating and providing internal customer support for employee benefit programs for active, retired, and disabled employees. Benefit programs include medical, dental, life, short and long term disability, cancer, vision, FSA, and COBRA. Internal customer support involves acting as a liaison between employees and benefit providers to resolve benefit related problems and ensure effective utilization of the plans. Will also develop, implement, and follow administrative procedures to monitor and reduce costs, improve delivery of programs, and ensure compliance.

Requirements

Excellent computer skills, verbal communication skills, and written communication skills
Intermediate to advance Excel skills
Strong analytical and problem-solving skills
Attention to detail, ability to prioritize, and the ability to maintain a high level of confidentiality
Strong interpersonal skills

Nice To Haves

3-5 years experience in employee benefit plans administration
Internal customer service experience
Strong presentation skills
Basic HRIS experience

Responsibilities

Coordinate and provide internal customer support for employee benefit programs for active, retired, and disabled employees.
Act as a liaison between employees and benefit providers to resolve benefit related problems and ensure effective utilization of the plans.
Develop, implement, and follow administrative procedures to monitor and reduce costs, improve delivery of programs, and ensure compliance.