Benefits Specialist

Aston Carter•Saint Paul, MN

3d•$23 - $25•Hybrid

About The Position

We are seeking a detail-oriented and customer-focused Benefits Specialist to join our Human Resources team. In this role, you will support the administration, compliance, and communication of employee benefits programs while serving as a trusted resource for employees and stakeholders. The ideal candidate is organized, analytical, and passionate about delivering excellent employee service.

Requirements

High School Diploma or GED required.
Minimum of 1 year of experience supporting employee benefits administration.
Basic knowledge of employee benefits and HR practices.
Strong customer service, interpersonal, and verbal communication skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Strong attention to detail and commitment to accuracy.

Nice To Haves

Experience administering employee leaves of absence (LOA).
Previous benefits administration experience within a corporate environment.
Advanced proficiency in Microsoft Excel, including reporting and spreadsheet management.
Experience with HRIS, payroll systems, and benefits administration platforms.
Exposure to AI tools and technologies that improve efficiency and streamline processes.
Ability to identify process improvements and recommend practical solutions.

Responsibilities

Administer and support employee benefit programs, including: Medical, dental, and vision plans, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), Life insurance and voluntary benefits, 401(k) and retirement programs
Review and verify insurance premium calculations and benefit administration statements.
Process vendor invoices and maintain benefit-related accounting and reporting spreadsheets.
Respond to employee inquiries regarding benefits and escalate complex issues to the appropriate subject matter experts.
Support leave of absence (LOA) administration, including coordination of benefit premium payments during leave periods.
Administer COBRA processes, including eligibility calculations and communications related to layoffs, military leave, and employee death events.
Coordinate medical and life insurance eligibility, enrollments, and ongoing administration.
Complete benefit forms, questionnaires, and documentation accurately and in a timely manner.
Administer Qualified Medical Child Support Orders (QMCSOs) and process related benefit enrollments.
Review FSA and COBRA error reports and resolve discrepancies.
Support administration of the Adoption Assistance Program.
Identify opportunities to improve benefits processes and enhance the employee experience.