Benefits Specialist

King's Hawaiian•Oakwood, GA

15d•Onsite

About The Position

Working under general supervision, the Benefits Specialist supports the day-to-day administration of King’s Hawaiian employee benefit and wellness programs, including health and welfare, retirement, time off, leaves of absence, wellbeing initiatives, and onsite employee engagement. The role focuses on accurate and timely benefits processing, responsive employee support, effective coordination with internal and external partners, and an elevated participant experience. The Benefits Specialist provides practical, accessible support to employees in corporate and manufacturing environments, including employees working varied shifts. The position helps employees understand and use their benefits, wellness resources, and leave programs; maintains accurate records; supports enrollment and wellness activities; and identifies opportunities to improve participation, communication, and the employee experience. The role interacts with its supervisor as needed, while routine activities may be completed without advance approval. The position is onsite five days per week in Oakwood, Georgia.

Requirements

Bachelor’s degree from an accredited institution in Human Resources, Business, or a related field, or equivalent work experience.
At least 2 years of experience in Human Resources, benefits administration, or a related function.
Working knowledge of employee benefits practices, principles, and regulations.
Working knowledge of benefits practices and procedures used to administer organization-wide benefit plans, programs, and policies.
Proficiency with Windows-based business computers and Microsoft Office, particularly Excel and Outlook.
Working knowledge of federal and state requirements affecting employee benefit programs, including ACA, ERISA, COBRA, FMLA, and ADA.
Strong customer service and communication skills, including the ability to explain benefit programs clearly and respond to employee questions with empathy and discretion.
Ability to build cooperative working relationships with employees, people leaders, internal partners, and external vendors.
Working knowledge of HR management software such as Workday or a similar platform.
Strong organizational skills and attention to detail, with the ability to prioritize responsibilities and meet deadlines amid overlapping priorities.
Ability to review benefits data and documentation, identify discrepancies, and coordinate timely resolution.
Ability to use sound judgment, maintain confidentiality, and resolve routine issues within established policies and procedures.
Willingness and ability to embrace King’s Hawaiian’s aloha values of excellence, dignity, and telling it like it is in a way it can be heard.
Ability to demonstrate curiosity, collaboration, critical thinking, and emotional intelligence.

Nice To Haves

Benefits certification preferred.
Experience in a manufacturing and/or corporate setting preferred.
Bilingual proficiency in English and Spanish preferred, but not required.

Responsibilities

Administer day-to-day benefits transactions, including enrollments, life event changes, contributions, deductions, COBRA activity, and other benefit updates.
Review benefits-related data in King’s Hawaiian People and Payroll systems for accuracy and resolve discrepancies with Payroll, HRIS, and benefit vendors.
Serve as a primary contact for employee and people leader benefits and wellness questions, provide timely and accurate guidance, and facilitate use of elected plans and available resources.
Provide onsite support for manufacturing employees across varied shifts through office hours, floor presence, group education, and individual assistance.
Support 401(k) and nonqualified deferred compensation plan administration, including enrollment, payroll deduction review, participant education, and required reporting.
Coordinate employee time-off and leave-of-absence activities, including case intake, documentation, time tracking, pay status, return-to-work coordination, and status updates.
Administer the tuition reimbursement program, maintain documentation, coordinate with vendors, review requests and exceptions, and support accurate payments.
Support talent acquisition and onboarding by responding to candidate and new-hire benefits inquiries, participating in orientation, and assisting with initial enrollment.
Coordinate with internal and external partners on accurate and timely annual open enrollment activities and communications.
Support implementation and ongoing administration of benefits and wellness programs, including wellbeing campaigns, preventive care education, employee assistance resources, fitness and nutrition initiatives, and healthy-behavior and participation activities.
Assist with benefits reporting, audits, compliance activities, and documentation to help ensure plans are administered in accordance with applicable requirements.
Coordinate and participate in onsite benefits and wellness events, including health fairs, biometric screenings, vaccinations, wellbeing challenges, appreciation events, and educational sessions.
Schedule activities and communications to reach manufacturing employees across shifts, partnering with site leaders, Safety, Operations, and vendors to support participation.
Develop and distribute clear, accessible benefits and wellness communications through channels such as onsite signage, digital displays, huddles, printed materials, and leader toolkits.
Perform other duties as required or assigned that are reasonably within the scope of the role.