Benefits Specialist

Modern Technology Solutions Inc•Alexandria, VA

15d•$80,000 - $100,000•Hybrid

About The Position

MTSI is seeking a knowledgeable, service-oriented Benefits Specialist to join its Human Resources team. The role supports the administration, delivery, and ongoing improvement of employee benefits and leave programs, helping employees access relevant resources, information, and support. The specialist works collaboratively with the benefits team, HR colleagues, Payroll, and external benefits partners to administer programs accurately, efficiently, and in compliance with applicable laws and regulations. The position supports employee health and welfare benefits, wellness programs, other company-sponsored benefits, and education assistance. It also administers employee leave programs, responds to benefits questions, supports enrollment and communications, and assists with policy and procedure updates. The specialist provides empathetic employee support through a case management ticketing system and helps present benefits information during new employee orientation. The position is based at MTSI’s headquarters office and follows a hybrid schedule: on-site Monday through Wednesday and remote Thursday and Friday. The stated pay range is $80,000 to $100,000 per year, with actual base pay potentially varying based on government contract ranges, job-related knowledge, skills, experience, and other factors. MTSI offers medical, financial, and other benefits, dependent on the position offered.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field.
At least 3 years of benefits-related work experience.
Working knowledge of employee health and welfare benefits, leave programs, and applicable employment and benefits regulations.
Excellent communication, customer service, and interpersonal skills, with a commitment to employee support.
Strong organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines.
Experience partnering with Payroll, benefits brokers, and external vendors to support accurate and effective benefits administration.
Strong problem-solving skills and the ability to handle sensitive employee information with discretion and confidentiality.
Proficiency with HR systems, benefits administration platforms, and case management or ticketing systems.
U.S. citizenship required.

Nice To Haves

Hands-on experience in benefits administration and leave management.

Responsibilities

Support the design, administration, and delivery of employee health and welfare benefits, wellness programs, and other company-sponsored benefits.
Administer employee benefits programs and respond to questions about eligibility, coverage, enrollment, and benefit utilization.
Administer the education assistance program, including employee support, documentation, and coordination of program requirements.
Coordinate the annual benefits enrollment process with third-party benefits brokers and vendors.
Support benefits program improvements and assist with developing and revising benefits policies, procedures, and employee communications.
Administer employee leave programs, including FMLA, disability, PTO, and other company-sponsored or legally required leave programs.
Monitor leave requests and documentation to support timely, accurate, and consistent administration.
Partner with Payroll to help ensure accurate benefit premiums and deductions, appropriate leave codes, and accurate tracking of leave utilization.
Help ensure benefits and leave programs comply with applicable federal, state, and local laws and regulations.
Assist with reviewing and updating benefits policies and procedures to reflect regulatory changes and organizational requirements.
Provide responsive, accurate, and empathetic assistance with employee benefits questions and concerns.
Manage and resolve benefits inquiries through the company’s case management ticketing system, ensuring timely follow-up and appropriate resolution.
Communicate benefits information, program updates, and enrollment requirements to employees.
Present benefits information during new employee orientation and guide new hires through available programs and enrollment processes.
Collaborate with HR colleagues and other internal stakeholders to address employee concerns and deliver a consistent employee experience.