Benefits Specialist (In Anticipation Of)

Frisco ISD•Frisco, TX

17d•Onsite

About The Position

Assist in the administration and coordination of the district benefits and wellness programs. Assist staff in enrolling, updating, and understanding the available benefits. Ensure efficient operation of the Benefits Department and provide clerical services for office staff.

Requirements

High school diploma or GED
Knowledge and administration of employee benefit programs including COBRA and HIPAA
Knowledge of planning, coordinating, and conducting a diversified wellness program
Ability to interpret and disseminate insurance information to individuals and groups
Ability to reconcile employee benefit deductions, identify discrepancies, and coordinate with Payroll to ensure accurate and timely payroll processing
Knowledge of basic accounting principles
Ability to maintain a high level of confidentiality
Excellent written and oral communication and interpersonal skills
Strong attention to detail
Proficient in Excel, Microsoft Word, and various other web-based applications including the ability to learn proprietary software used by Frisco ISD
Excellent organization, communication, public relations, and interpersonal skills
Clerical training and file maintenance skills
Ability to work cooperatively in a team environment
Ability to prioritize workflow and work well under time constraints and with interruptions

Nice To Haves

Some college preferred
Bilingual (English/Spanish) preferred
Minimum of 2 years of experience in benefits administration, payroll, accounting, administrative support, or a closely related field preferred

Responsibilities

Assist in the administration of employee benefit programs including but not limited to health, dental, vision, life, disability, legal, hospital indemnity, critical illness, cancer AD&D, and flex and HSA plans.
Plan, develop, implement, evaluate, and maintain districtwide wellness initiatives and programs.
Assist in employee communications about wellness programming.
Address employee inquiries and complaints, ensuring quick, equitable, and courteous resolutions.
Reconcile monthly billings.
Act as a liaison between employees and insurance carriers.
Meet required deadlines for enrollment and change of status situations.
Resolve administrative problems with insurance carriers.
Assist with open enrollment needs including Benefit Guides, email communications, postcard reminders, and campus/supervisor report notifications.
Assist in the opening and processing of leave.
Work closely with Human Resources and Payroll Specialists.
Serve as initial point of contact for the Benefits Department.
Coordinate telephones and appropriately route incoming calls.
Prepare written correspondence, forms, or reports.
Schedule meetings and appointments including training room reservations.
Manage office supply needs including personalized envelopes and certified mail supplies.
Monitor and update Employee Resource Center with new and/or updated documents.
Process all outgoing mail.
Sort and distribute incoming mail.
Scan and upload documents to required storage systems.
Work effectively as a team member for the benefit of the organization.
Participate in relevant meetings and workshops as requested.
Perform other duties as assigned or in the best interests of the department.