Benefits Specialist | Remote
About The Position
At Vetcor, a community-driven veterinary services organization supporting more than 900 practices across the U.S. and Canada, we are hiring for an HR Benefits Specialist role within our collaborative HR team. This fully remote position offers the opportunity to support the people who care for pets every day—while working from anywhere in the U.S. As a primary point of contact for employees and leaders, the HR Benefits Specialist provides timely, accurate, and customer-focused support across a wide range of HR and benefits-related inquiries. This role plays a key part in delivering a positive employee experience by offering clear guidance, resolving issues efficiently, and promoting effective use of HR self-service tools and processes. This opportunity is ideal for someone who is detail-oriented, service-driven, and passionate about helping employees navigate their benefits with confidence.
Requirements
- Detail-oriented
- Service-driven
- Passionate about helping employees navigate their benefits with confidence
Responsibilities
- Serve as the primary contact for benefits-related inquiries via phone, email, and help desk
- Manage inquiries from intake through resolution, including appropriate escalation when needed
- Process benefit enrollments, changes, terminations, and qualifying life events in compliance with plan rules and regulations
- Advise employees on eligibility, plan provisions, and coverage options
- Track and communicate inquiry status updates to ensure a seamless employee experience
- Utilize documented processes, policies, and knowledge resources to provide consistent and accurate responses
- Partner closely with HR colleagues to support broader HR initiatives and continuous process improvement
Benefits
- Supportive, collaborative HR team
- Meaningful work that positively impacts veterinary teams and the communities they serve
- Remote flexibility with strong connection and support
- A culture that truly values people, balance, and growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
