Benefits Specialist

Mobile Communications America Inc•Berea, SC

40d•Onsite

About The Position

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Benefits Specialist who is responsible for the administration and day-to-day management of employee benefits programs, including health and welfare plans, retirement plans, leave programs, wellness initiatives, and benefit compliance activities. This role serves as a key resource for employees and leaders, ensuring accurate plan administration, exceptional customer service, and compliance with all applicable regulations.

Requirements

2+ years of progressive experience in employee benefits administration.
Working knowledge of employee benefit programs, retirement plans, and leave administration.
Experience working with HRIS systems, payroll systems, and third-party administrators.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Strong analytical, organizational, and problem-solving skills.
Strong attention to detail and ability to maintain accurate and confidential employee information.
Excellent written and verbal communication skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Responsibilities

Administer employee benefit programs, including medical, dental, vision, life insurance, disability, retirement, health savings accounts (HSAs), flexible spending accounts (FSAs), leave programs, and voluntary benefits.
Manage enrollments, life event changes, terminations, beneficiary updates, and other benefit transactions while ensuring data accuracy across HRIS, payroll, and vendor systems.
Serve as a primary point of contact for employee benefit inquiries, guiding plan provisions, eligibility, claims issues, retirement plans, and leave programs.
Coordinate with benefit vendors, third-party administrators, and internal stakeholders to resolve complex issues and ensure efficient plan administration.
Support administration of retirement plans, including participant communications, compliance activities, audits, and vendor coordination.
Administer and monitor leave of absence programs, ensuring compliance with federal, state, and company policies, including FMLA, ADA, and related regulations.
Assist with annual enrollment activities, employee communications, benefits education, and new hire orientation.
Reconcile vendor invoices, review benefits data, prepare reports, and conduct analyses to identify trends, improve processes, and support decision-making.
Participate in benefits projects, system enhancements, vendor implementations, and process improvement initiatives.
Maintain benefits records and ensure compliance with applicable laws and regulations, including ACA, ERISA, COBRA, HIPAA, and other governing requirements.
Maintain accurate and confidential employee benefits data and records across applicable systems.
Serve as a resource for employees, leaders, and team members on benefit programs, guiding benefit processes and procedures as needed.