Benefits Specialist
About The Position
Lithia & Driveway is seeking a detail-oriented Benefits Specialist to support accurate, compliant benefits administration and deliver a positive employee experience. The position manages day-to-day benefit operations, serves as a resource for employees, and helps ensure benefit programs run smoothly across the organization. The role is based in Medford, Oregon, with a hybrid arrangement available after training. Target pay is $24.00 per hour; the stated compensation range is $19.25–$28.85 per hour, with actual compensation determined by factors including experience, skills, job-related knowledge, and geographic location. The Benefits Specialist administers a broad range of employee benefits, supports billing and data reconciliation, and maintains benefits-related processes and configuration in Workday. The role also handles employee questions and a variety of benefits matters, while maintaining compliance with company policies and applicable regulations. A high school graduate or equivalent is required, and applicants must be at least 18 years old. A bachelor's degree in Human Resources, Business Administration, Finance, or a related field, or equivalent professional experience, is also listed. The company is a drug-free workplace and provides reasonable accommodations to enable individuals to perform essential functions.
Requirements
- Experience supporting and administering employee benefits programs.
- A keen eye for detail and a commitment to handling sensitive information accurately and carefully.
- Strong problem-solving skills and the ability to navigate complex situations with confidence.
- Excellent communication skills and the ability to explain benefits clearly and provide employee support.
- Ability to manage multiple priorities, stay organized, and meet deadlines in a fast-paced environment.
- Collaborative mindset and ability to build positive relationships across teams and with external partners.
- Bachelor's degree in Human Resources, Business Administration, Finance, or a related field, or equivalent professional experience.
- High school graduate or equivalent and at least 18 years of age.
Nice To Haves
- Workday experience.
- Familiarity with accounting concepts, reconciliations, or benefits billing processes.
Responsibilities
- Administer and maintain employee benefit programs, including medical, dental, vision, life, disability, 401(k), ESPP, FSA, commuter benefits, and wellness programs.
- Process and reconcile benefit invoices to ensure accurate and timely payments to carriers and vendors.
- Audit benefits data between carriers and Workday to ensure employee changes are processed accurately.
- Support system integrations, reporting, and benefits-related configuration within Workday.
- Manage disability claims, COBRA administration, qualifying life events, benefit verifications, medical support orders, loss of life events, and union dues administration.
- Serve as a liaison between employees and benefit carriers to resolve questions and issues.
- Educate employees on eligibility, coverage options, enrollment changes, and benefit-related processes.
- Maintain compliance with company policies and applicable benefit regulations.
Benefits
- Competitive pay
- Medical, dental, and vision plans
- Paid holidays
- PTO: 80 hours front-loaded on day 1
- Short- and long-term disability
- Paid life insurance
- 401(k) retirement plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle purchase discounts
- Wellness programs
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What This Job Offers
Job Type
Full-time
