Benefits Specialist

Houlihan Lokey•Los Angeles, CA

5d•$70,000 - $90,000

About The Position

The US Benefits Specialist is responsible for assisting with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, long-term disability, leave of absence, flexible spending accounts, health savings account, voluntary employee benefits and 401(k) plan. Ensuring plans are administered in accordance with federal and state regulations and plan provisions are followed.

Requirements

Knowledge of employee benefits and applicable laws.
Exceptional customer service skills.
Strong attention to detail.
Excellent written and verbal communication skills.
Excellent organizational and time management skills.
Ability to effectively manage tasks with minimal supervision.
Must be diligent and persistent in follow-up and completion.
Capable of multi-tasking and meeting tight deadlines.
Proven ability to navigate ambiguity and make decisions with incomplete information.
Exhibits keen situational awareness and superior judgment, with a proven talent for understanding unspoken nuances.
Solutions-oriented possessing strong troubleshooting skills with a knack for developing practical, effective solutions.
Ability to work and build partnerships across departments.
Willingness to “roll up the sleeves” and do what it takes to get the job done.
Works well on a team and collaborates with others but also be able to work independently.
Proficient with Microsoft Office.
Bachelor’s degree in HR or related field.
Nine years of relevant experience will substitute for degree.
Minimum of 4-6 years of hands on benefits and leave administration experience.

Responsibilities

Leverages a deep knowledge of benefit, leave, and accommodation best practices to operate effectively exhibiting keen judgment and an ability to accurately gauge complex situations.
Serve as a first point of contact for employees and managers regarding leave policies and practices, as well as administration of city, state and federal leaves.
Ensures the accuracy of all benefits enrollments in Workday to provide payroll and carriers with accurate eligibility information as qualified life events.
Performs quality checks of benefits-related data.
Assists employees regarding benefits questions, claim issues and plan changes.
Supports tracking and delivery of all required compliance in accordance with benefits laws and regulations.
Responds to benefits inquiries from employees on plans, benefits enrollments, status changes and other general inquiries.
Liaison to carrier account teams for resolution of employee claims issues
Responds to 401(k) inquiries from employees relating to enrollments, plan changes and contribution amounts.
Processing benefit and 401(k) contributions with the applicable carriers.
Administer the COBRA process in conjunction with carrier.
Support the Open Enrollment process, including roll-out of employee communication materials, enrollment assistance, and follow up.