Benefits Specialist

BallenIsles Country Club • Phoenix, AZ

19d

About The Position

Under general supervision, the Benefits Specialist supports benefits administration, including plan invoice processing, reconciliations, and payments; compliance with benefits regulations; and resolution of employee benefit inquiries and claims issues. The role supports benefit enrollment and communications, along with Troon’s well-being initiatives.

The position works with Benefits, Accounting, Payroll, employees, and vendors to maintain accurate benefits data, resolve enrollment and billing issues, process payments, and support HR and benefits projects. The role also supports life events, open enrollment, the benefits self-service platform, and ACA measurement and reporting.

Requirements

• Associate degree or an equivalent combination of education and work experience.
• At least 2 years of experience in benefits administration or similar experience, such as Accounting, Finance, or general HR.
• Strong attention to detail demonstrated through previous work experience.
• Ability to manage multiple tasks and assignments concurrently with efficiency.
• Strong commitment to teamwork and collaboration across departments.
• General understanding of accounting principles related to benefits administration.
• Familiarity with insurance billing reconciliations and benefits management systems.
• Experience working in a multi-state and multi-site environment.
• Proficiency in HRIS applications and Microsoft Excel, including VLOOKUP and pivot tables, Word, Outlook, and OneNote.

Nice To Haves

• Knowledge of benefits laws and regulations, including the Affordable Care Act (ACA), ERISA, and recordkeeping provisions.

Responsibilities

• Understand the flow of employee benefit data to ensure accurate processing and reporting.
• Assist with day-to-day benefits administration and address employee benefit inquiries.
• Support life events and the benefits enrollment process within the HRIS system.
• Collaborate with team members and vendors to resolve customer service issues and determine appropriate actions.
• Assist with reviewing and resolving issues in the enrollment system, open enrollment process, and benefits self-service platform.
• Reconcile and approve benefit billing invoice payments; work with Benefits, Accounting, and Payroll to address discrepancies between enrollment and deductions and ensure on-time payments.
• Review, research, and resolve error reports generated by benefit vendors to ensure accuracy.
• Run the monthly and annual ACA Initial Measurement process, distribute results, and update the ACA benefits guide monthly.
• Process benefit self-pay premium payments, clear deduction arrears, and provide deposit allocations to Accounting.
• Support well-being initiatives, including organizing events, communications, and engagement.
• Support and participate in project teams and other HR- and benefits-related duties and projects as needed.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with employer match for associates age 19 and older.
• Paid time off (PTO) and leaves of absence, subject to applicable law, eligibility criteria, plan documents, and company policies.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree