Benefits Specialist SOUTH CAROLINA/BATESBURG

Amick Farms•Batesburg-Leesville, SC

24d•Onsite

About The Position

This role is responsible for coordinating the monthly new hire enrollment process, processing and auditing vendor invoices, responding to disability eligibility requests, administering the EAP Substance Abuse Program, processing QMCSOs, and managing scheduled department reporting and monthly plan analysis. The Benefits Specialist will also collect Benefit payments for employees on Leave of Absence, analyze data feeds, troubleshoot issues with HRIS and BenAdmin systems, and stay updated on compliance and regulatory changes. This position provides customer service to local HR representatives and employees, assists with claim resolution, and ensures the privacy and confidentiality of employee health information. The role also supports the Benefits Supervisor with projects and initiatives.

Requirements

3+ years experience in Benefits administration or 5+ years in Human Resources
Knowledge in ERISA, PPACA, HIPAA, and other regulatory requirements
Acute attention to detail and excellent organizational skills
Ability to troubleshoot issues as they arise
Excellent communication and customer service skills and ability to communicate with, support, and maintain relationships with employees of all levels.
Interpersonal skills with experience handling confidential and sensitive information
Computer proficiency and technical aptitude with Microsoft Suite
Experience with HRIS/Payroll and Benefit Administration

Nice To Haves

Associates or Bachelor’s degree or HR/Benefits certification preferred

Responsibilities

Coordinating the monthly new hire enrollment process and providing reports and support to Benefit Coordinators.
Timely and accurate processing and auditing of vendor invoices and retroactive adjustments.
Responding to disability eligibility requests from vendor.
Administering the EAP Substance Abuse Program along with local HR.
Processing QMCSOs issued by state government agencies in a timely manner.
Processing and distribution of scheduled department reporting and monthly plan analysis.
Collection of Benefit payments for employees on Leave of Absence.
Analyzing weekly data feeds and error reports between HRIS system and BenAdmin.
Troubleshooting issues and resolving errors with Benefit Coordinators, payroll and benefit vendors to optimize data integrity.
Staying abreast of compliance and regulatory changes / updates that may impact company programs and procedures.
Providing customer service for local HR representatives and employees and assistance with claim/issue resolution.
Protection of the privacy and confidentiality of the employees and their family’s health at all times.
Assists Benefits Supervisor with projects and other department initiatives as assigned.