Benefits Specialist

New Solutions•Zanesville, OH

34d•Onsite

About The Position

The Benefits Specialist will serve as the primary point of contact for employee benefit questions and issue resolution. This role involves presenting detailed benefits information during new employee orientation, administering employee benefit plans, processing and reconciling benefit premiums, managing COBRA and leave-of-absence benefits, and auditing benefit data. The specialist will also support open enrollment, onboarding education, and ongoing employee communications, while maintaining positive relationships with third-party administrators.

Requirements

Associate’s Degree in applicable field or equivalent HR experience.
Minimum of two years HR or closely related experience.
Specific benefits experience.
Baseline benefits knowledge (regulations, plan administration, helping employees navigate benefit plans, etc).
Ability to effectively verbalize and write in order to explain or describe moderately complex information.
Strong attention to detail.

Responsibilities

Serve as the primary point of contact for employee benefit questions and issue resolution
Present detailed benefits information during weekly new employee orientation sessions
Administer employee benefit plans, including enrollments, changes, and terminations across medical, dental, vision, life, and retirement programs
Process and reconcile benefit premiums, invoices, and payroll deductions to ensure accuracy
Manage COBRA administration and leave-of-absence (LOA) benefit billing and follow-up
Audit benefit data and reports to identify discrepancies and maintain accurate records
Support open enrollment, onboarding education sessions, and ongoing employee communications
Facilitate employee benefits including enrollment, new hire processing, employee education, etc. and maintains positive relationship with third party administrators.